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Report: #659581

Complaint Review: Energy Plus Holdings LLC - Philadelphia Pennsylvania

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  • Reported By: Nick — Buffalo New York United States of America
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  • Energy Plus Holdings LLC 3711 Market Street, Suite 910 Philadelphia, Pennsylvania United States of America

Energy Plus Holdings LLC This company offers "competitive rates," but when you switch, they are more than double the rate! DO NOT SWITCH! Philadelphia, Pennsylvania

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When I decided to change my energy provider, I saw Energy Plus as an option.  They offered "competitive rates" that you could only obtain directly from them.  When you call, they do not give a rate.  They say it's "variable and we can not give you a rate at this time.  However we promise that the rates are competitive."


So, I took the bait anyway.  I switched and just recently received my first bill.  The rate and bill was DOUBLE!! what I paid before I switched.  When the company was called about this rate, they offered to lower us to a "business" rate that was still 50% higher than our original supplier.  We did not take this rate and asked to cancel them as our supplier immediately.

Needless to say we switched back to our original supplier, but are still very frustrated at being taken on this scam.  Do yourself a favor, DO NOT SWITCH TO ENERGY PLUS!  Your bills will be higher than you ever imagined.  If you happen to live in New York State, there are options to see the electric rates prior to switching.
(((link redacted)))

Please be informed before you switch providers!  Do not go through the hassles we did.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 11/08/2010 12:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/energy-plus-holdings-llc/philadelphia-pennsylvania-19104/energy-plus-holdings-llc-this-company-offers-competitive-rates-but-when-you-switch-th-659581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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