Complaint Review: Enterprise Rental Car - Portland Oregon
- Enterprise Rental Car 7105 NE Airport Way Portland, Oregon USA
- Phone: (503) 252-1500
- Category: Auto Rentals
Enterprise Rental Car Absolute sociopaths with no concern for ethics Portland Oregon
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I travel a lot. I have been all over the country on business, and I have never been to any business that was as full of scam artists as this Enterprise location. While I was waiting in line, I heard them trying to pitch the "buy a whole tank of gas up front" thing to someone who you could tell did not own a car, and that should have been my first clue to go somewhere else. The customer told them that he had to go over to Vancouver, WA and back (about 20 - 30 miles round trip), and the person at the counter told him that he would "absolutely use an entire tank of gas, maybe 2". The customer asked how many gallons the car holds, and they said that they had no idea, but it was in his best interest to pay it. How did the agent not know how many gallons it would hold, but he was willing to charge him based on how many gallons it would hold? He fell for it. I shake it off, get a car, go do my thing, fill up the tank close to the location (about 7 miles), and go to return it. I did my usual "look, the tank is full" to the return agent, who agrees that it is full. I get my receipt, shove it in my pocket and go get on my plane. About an hour after landing, I get an email from my company for not filling up the rental car, so I took out the receipt and looked, and the return agent had charged me for two gallons. What a scam! Who knows how many people they have done this to and they never noticed! This entire location is corrupt, and they gave me an overall bad impression of Portland, OR. I have since boycotted Enterprise altogether. They will never get my business again, even if they are the lowest price. I am 32, and will probably have to travel for another 30 years for work, and a lifetime of vacations. I hope that stealing less than $15 from me was worth losing all of those rentals.
This report was posted on Ripoff Report on 07/28/2015 05:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/enterprise-rental-car/portland-oregon-97218/enterprise-rental-car-absolute-sociopaths-with-no-concern-for-ethics-portland-oregon-1244787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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