Enterprise Rental Car ,Enterprise Leasing Company of Philadelphia, LLC, Enterprise Holdings, Inc. Enterprise Rental ,Dulles Airport, Possible Enterprise Damage Claim Scam St Louis Missouri

The relevant "damage claim" number is #12202223.  My rental agreement number is 037247 and the ref. number is 19NC4L.  

I have been dealing via e-mail with Alex Del Rosario, a Liability Representative for RIS Rental Insurance Services, Inc.  His direct line is 813-898-5835 from 8am-5pm EST

I rented a Jeep from Enterprise Leasing Company of Philadelphia, LLC, located in Marlton, N.J. (856-751-7272) on 2/5/2018 to drive from that location to Dulles Airport in Loundon County, Virginia.  As you can see from the receipt below, I stupidly purchased all of the additional insurance.  I made from N.J. to Dulles without incident.  Following is the narrative of the drop-off and journey:

I dropped the Jeep (Color Gray Med, License CEN 2304, ECAR# 7MNJT4) I rented from Enterprise Leasing Company of Philadelphia, LLC off at the Dulles Airport Enterprise rental offices on the morning of 2/6/2018.  Upon dropping off the Jeep, the rental agent inspected the car and noticed a "door ding" that he said he would have to "write-up."  He pointed out the "door ding" and I could barely see it.  That is the extent of any "damage" I am aware of concerning the Jeep I rented.  The rental agent said that because I purchased insurance that I had "nothing to worry about" and, after heading inside to check me out, he handed me my receipt while I was sitting on the Enterprise shuttle bus.  That is everything.    My use of the Jeep included driving from Marlton, NJ to Arlington, Va., on 2/5/2018, parking the car overnight at my friends' house in Arlington (where it sat the entire night) and then, on the morning of 2/6/2018 at approximately 7:00 am, I drove to Dulles airport and arrived at the Enterprise rental offices where I returned the Jeep.  That is the complete extent of my use of the Jeep. 

 During my use, I did not get into any type of accident whatsoever.  As I stated above, when I returned the Jeep to the Dulles location, the rental agent said there was a "door ding."  The receipt the agent gave me does not notate any damage to the Jeep other than what was originally noted by the rental agent who issued me the Jeep.   Sometime in the past week Enterprise and/or its agent sent a letter to my U.S. address (I am currently living in South Korea) and inside the letter were pictures of a damaged Infiniti sedan.  The letter is at my U.S. address so I cannot add specifics.  I have no idea why they are sending me pictures of a damaged Infiniti sedan other than they have made a mistake or they are trying to scam me.  Since I am in South Korea I am having a hard time dealing with this situation due to the time difference and distance.    Also, as you can see from the receipt below, I stupidly purchased the insurance because just in case something did happen, I did not want to be hassled.  Well, that was a mistake.  Nothing did happen, I have no idea who owns the Infiniti sedan, how it was damaged, where it was damaged, when it was damaged or anything else about it.  Yet I am being hassled.  

Here is the receipt (I removed my name and credit card info):   RENTAL AGREEMENT REF# 37247 19NC4L   RENTER XXXXXXXXXXX   DATE & TIME OUT 02/05/2018 12:09 PM DATE & TIME IN 02/06/2018 12:00 PM   BILLING CYCLE 24-HOUR   VEH #1 2016 JEEP COMP SPT2 VIN# 1C4NJCBA3GD705629 LIC# CEN2304 MILES DRIVEN 627     SUMMARY OF CHARGES   Charge DescriptionDateQuantityPerRateTotalTIME & DISTANCE 02/05 - 02/06 1 DAY $27.56 $27.56   DW 02/05 - 02/06 1 DAY $21.99 $21.99 PAI/PEC 02/05 - 02/06 1 DAY $6.00 $6.00 RAP 02/05 - 02/06 1 DAY $4.99 $4.99 SLP 02/05 - 02/06 1 DAY $15.00 $15.00   FUEL SERVICE OPTION 02/05 - 02/06       $17.15 ONE WAY FEE 02/05 - 02/06 1 RENTAL $66.92 $66.92   Subtotal: $159.61  Taxes & Surcharges DOMESTIC SECURITY FEE 02/05 - 02/06 1 DAY $5.00 $5.00 NEW JERSEY STATE SALES TAX 02/05 - 02/06     6.625% $8.08 VEHICLE LICENSE FEE RECOVERY 02/05 - 02/06 1 DAY $0.50 $0.50   Total Charges: $173.19    Total Amount Due $0.00   PAYMENT INFORMATION AMOUNT PAID TYPE CREDIT CARD NUMBER $173.19 XXXXXXX xxxxxxxxxxxxxxxxxx