ENTERTAINMENT.COM FRAUDULANT CHARGES Unknown Internet

I had a similar situation with this company just recently. I had been a subscriber to these books for the past few years. I decided this year to cancel the renewal of the book so when I received the postcard I called the company and canceled the renewal...or so I thought.

Lo and behold, a month went by and I recieved the current years book in the mail. I checked my credit card bill and sure enough, there was a charge for $25.00 on my account. When I called Entertainment.com to inquire the employee admitted that there was a notation made on my account for the cancellation call I had made 6 weeks prior...!!! She then proceeded to give me a song and dance about the $7.95 restocking charge. I politely informed her that this was fraud and that I was not going to pay the restocking fee as I had cancelled the account. She then informed me that she would make a notation on the account to remove the restocking fee.

Just to make sure, I then called my credit card company and filed a 'fraudulent transaction' report with them to ensure that an investigation would follow and that the charges would be removed from my account. If I see any further charges from this company I will next file mail fraud charges with the US Postal Inspection Service. It seems that this company thrives on ignoring cancellations and continues to ship books hoping that the customer will not notice the small charges on their credit card accounts.

I had a similar situation with this company just recently. I had been a subscriber to these books for the past few years. I decided this year to cancel the renewal of the book so when I received the postcard I called the company and canceled the renewal...or so I thought.

Lo and behold, a month went by and I recieved the current years book in the mail. I checked my credit card bill and sure enough, there was a charge for $25.00 on my account. When I called Entertainment.com to inquire the employee admitted that there was a notation made on my account for the cancellation call I had made 6 weeks prior...!!! She then proceeded to give me a song and dance about the $7.95 restocking charge. I politely informed her that this was fraud and that I was not going to pay the restocking fee as I had cancelled the account. She then informed me that she would make a notation on the account to remove the restocking fee.

Just to make sure, I then called my credit card company and filed a 'fraudulent transaction' report with them to ensure that an investigation would follow and that the charges would be removed from my account. If I see any further charges from this company I will next file mail fraud charges with the US Postal Inspection Service. It seems that this company thrives on ignoring cancellations and continues to ship books hoping that the customer will not notice the small charges on their credit card accounts.

I had a similar situation with this company just recently. I had been a subscriber to these books for the past few years. I decided this year to cancel the renewal of the book so when I received the postcard I called the company and canceled the renewal...or so I thought.

Lo and behold, a month went by and I recieved the current years book in the mail. I checked my credit card bill and sure enough, there was a charge for $25.00 on my account. When I called Entertainment.com to inquire the employee admitted that there was a notation made on my account for the cancellation call I had made 6 weeks prior...!!! She then proceeded to give me a song and dance about the $7.95 restocking charge. I politely informed her that this was fraud and that I was not going to pay the restocking fee as I had cancelled the account. She then informed me that she would make a notation on the account to remove the restocking fee.

Just to make sure, I then called my credit card company and filed a 'fraudulent transaction' report with them to ensure that an investigation would follow and that the charges would be removed from my account. If I see any further charges from this company I will next file mail fraud charges with the US Postal Inspection Service. It seems that this company thrives on ignoring cancellations and continues to ship books hoping that the customer will not notice the small charges on their credit card accounts.

I had a similar situation with this company just recently. I had been a subscriber to these books for the past few years. I decided this year to cancel the renewal of the book so when I received the postcard I called the company and canceled the renewal...or so I thought.

Lo and behold, a month went by and I recieved the current years book in the mail. I checked my credit card bill and sure enough, there was a charge for $25.00 on my account. When I called Entertainment.com to inquire the employee admitted that there was a notation made on my account for the cancellation call I had made 6 weeks prior...!!! She then proceeded to give me a song and dance about the $7.95 restocking charge. I politely informed her that this was fraud and that I was not going to pay the restocking fee as I had cancelled the account. She then informed me that she would make a notation on the account to remove the restocking fee.

Just to make sure, I then called my credit card company and filed a 'fraudulent transaction' report with them to ensure that an investigation would follow and that the charges would be removed from my account. If I see any further charges from this company I will next file mail fraud charges with the US Postal Inspection Service. It seems that this company thrives on ignoring cancellations and continues to ship books hoping that the customer will not notice the small charges on their credit card accounts.