Report: #1185339

Complaint Review: Envato - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, October 28, 2014
Updated: Tue, October 28, 2014
Reported By: voodoodesigns — Lowell Michigan

Author Confirmed

Why?

Envato Internet USA

Phone: +61 3 8376 6284
Web: http://themeforest.net/
Category: Websites

Envato Themeforest No refund, ignoring support tickets, themes do not work Internet

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I purchased a WordPress theme from this company only to find that it did not work correctly. I attempted to resolve the issue through the ticket support system, however the majority of the time my comments were ignored.

I also attempted to resolve the issue with the author who uses the Evento service to sell their templates. The author was hostile and not willing to correct the problem.

This is my 3rd attempt as using a theme from Evento and all 3 have failed to work as advertised. These themes are expensive will little to no support.

I have also now filed with the BBB as well. Stay clear of Envato. Once they have your money, do not expect support.

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This report was posted on Ripoff Report on 10/28/2014 06:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/envato/internet/envato-themeforest-no-refund-ignoring-support-tickets-themes-do-not-work-internet-1185339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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