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Report: #410554

Complaint Review: ESBI - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Orange California
  • Author Confirmed What's this?
  • Why?
  • ESBI Nationwide U.S.A.

ESBI is a front for a fraudulent rip-off operation! Nationwide

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For the last 6 months ESBI has been billing $12.95 per month through my Verizon account for voice mail services I never authorized. When challenged they cited a bogus application form that did not have my actual e-mail address. They promised to cease the charges and credit back 3 months' worth of payments, but would not credit the balance citing Company policy. Frankly, this company is a complete rip off organization!

When I called Verizon they advised that I should block all future 3rd party billings (but only after the ESBI refund is received). Why didn't Verizon warn me of this kind of rip-off in the first place? My phone bill is so thick that I don't usually review it in detail except for long-distance calls. If I had not checked it for the purpose of comparing the value of a potential up grade I may not have known about ESBI stealing my money. They should be prosecuted!

Orange, California

This report was posted on Ripoff Report on 01/10/2009 04:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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