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Report: #519932

Complaint Review: Estrela Marketing Solutions - Delray Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Jane Doe — Nebraska United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Estrela Marketing Solutions 101 S Congress Ave Delray Beach, Florida United States of America

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I have also fallen victim to Estrela Marketing Solutions.  I recently rented over 3 million email records through them resulting in only 4 leads!  They tried putting the blame on our creative and subject lines but we tested another list at the same time we were testing through Estrela and it performed very well.

I have read allot of the other claims against them and it all sounds so familiar because it happened to us exactly that same way. It's so disheartening to know that they continue to get away with this.

They got our money and then all customer service went out the door!  They were completely unwilling to help us out on our requests when we noticed the first drop doing so poorly.  They took the money and then ran!

It's really to bad that there are companies like this out there because it makes people very hesitant to test other email marketing vendors that actually have good reputations.

So in conclusion do not go to Estrela Marketing Solutions if you are looking to do an Email Marketing Campaign!!!

This report was posted on Ripoff Report on 11/05/2009 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/estrela-marketing-solutions/delray-beach-florida-33445/estrela-marketing-solutions-i-fell-for-estrela-marketing-solutions-scam-too-delray-bea-519932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
2Employee/Owner

#5 REBUTTAL Owner of company

Please Provide Details.... I am still convinced you are a competitor

AUTHOR: Adam T (CEO of Estrela Marketing Solutions) - (USA)

POSTED: Saturday, November 28, 2009

To Whom it May Concern,
Please be so kind as to provide some details and proof that you are a customer of ours. You say that you are not a competitor however you have not provided any details of your experience and have not even provided your name in the complaint.

Like I have said before, we take customer concerns and complaints very seriously and if you would offer your company name and contact info, I would be happy to personally address each and every concern of yours.

I hope to hear back from you soon.

Best Regards,
Adam Taub
Estrela Marketing Solutions

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#4 Author of original report

Sorry but no not another competitor....try and come up with a new rebuttal why don't you!

AUTHOR: Jane Doe - (United States of America)

POSTED: Wednesday, November 11, 2009

I'm just some one who fell for your SCAM along with all the others.  I love how you consistently get complains about the practices of your company and your only come back is...well looks like another competitor! 

Have you noticed that all the complaints against you are pretty much the same...maybe you should go ahead and get a clue by now! Hmmm just a thought!

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#3 Author of original report

Sorry but no not another competitor....try and come up with a new rebuttal why don't you!

AUTHOR: Jane Doe - (United States of America)

POSTED: Wednesday, November 11, 2009

I'm just some one who fell for your SCAM along with all the others.  I love how you consistently get complains about the practices of your company and your only come back is...well looks like another competitor! 

Have you noticed that all the complaints against you are pretty much the same...maybe you should go ahead and get a clue by now! Hmmm just a thought!

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#2 Author of original report

Sorry but no not another competitor....try and come up with a new rebuttal why don't you!

AUTHOR: Jane Doe - (United States of America)

POSTED: Wednesday, November 11, 2009

I'm just some one who fell for your SCAM along with all the others.  I love how you consistently get complains about the practices of your company and your only come back is...well looks like another competitor! 

Have you noticed that all the complaints against you are pretty much the same...maybe you should go ahead and get a clue by now! Hmmm just a thought!

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#1 REBUTTAL Owner of company

Jane Doe? Who are you? Sounds like another competitor again!

AUTHOR: Adam T (CEO of Estrela Marketing Solutions) - (USA)

POSTED: Friday, November 06, 2009

To Whom it May Concern,

Who are you? What company do you represent? If you are going to slander our good name, you should give us a chance to defend ourselves and offer details about our communication.

Like I have mentioned before, I take any complaints about our customer service very seriously however if I don't know what company you are with and that you are indeed a customer and not an unscrupulous competitor, how will I be able to help make things right?

Please provide your company name, and contact name and I would be happy to assist you in any way possible.

Thank you.

Best Regards,
Adam Taub
President/CEO
Estrela Marketing Solutions

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