Event Ticket Sales, LLC Hacked legitimate phone number for ripoff sale Omaha Nebraska

A call was placed to the box office at the Guthrie Theater in Minneapoils, MN.  The call went to Event Ticket Sales, even though it was not their number and it was the correct number for the Guthrie Theater box office. They identified themselves as the Guthrie Theater box office, and continued to represent themseves as the box office.

Two tickets were purchased.  They said that they were now $99, up from $61, with a service charge of $39 and mailing charge of $15, to be sent by Fed Ex.  They have not yet been received.  The confirmation showed it came from Event ticket Sale, LLC.

We sensed that something was not right, so we called another Guthrie Theater number and found that the Guthrie does not do business with Event Ticket Sales and and somehow, unknown to them, the call to the box office went to Event Ticket Sales.

We contacted the credit card company to dispute the charge. and placed a call to Event Ticket Sales to cancel the transaction.  I talked "Abigail", who refused to give me her last name, and she said that all sales are final, no refunds.  She denied that the call had been intecepted, claimed that the call had to have been to them directly.  This would have been impossibe, because there was no way we could have known the number.  She also claimed that the charge could not be reversed once the charge had been disputed, which is also not true.  I had disputed a charge before to another misrepresented vendor, and it was voluntarily reversed by the time the credit card company need to take action.