Complaint Review: Everhome Mortgage Company - Jacksonville Florida
- Everhome Mortgage Company P.O. Box 2167, Jacksonville, FL 32232 Jacksonville, Florida U.S.A.
- Phone: 800-669-9721
- Web:
- Category: Mortgage Companies
Everhome Mortgage Company Took over my loan and increased my payment by 141 dollars can't get a response as to why Jacksonville Florida
*UPDATE EX-employee responds: Call Angelo he is responsible for acquisitions
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My previous mortgage company sold them my loan and they increased my payments by 141 dollars. I've written and faxed, and emailed, spoke to supervisors, and called and cannot get a written response as to why? It's at a fixed rate for 5 years. I send a fax that says please call me at this number when you receive this fax per their supervisor's instructions at their call center after the 3 attempt and I get no response. But wait there's more! If that wasn't enough. Their most recent way to scam me out of more money!! They impounded money for my homeowners insurance but failed to notify me until 2 months into the new policy they charged me for at $3,500! The two months they want me to pay is more then I pay for my normal policy in a year!! I only pay about 500 a year. So they can collect my homeowners insurance money as an impound but have to responsibility to notify me that my policy has expired or is due!! I sent a copy to their insurance department of my new policy another fax that read please call me on my cell phone number written on the fax to verify that you have received this fax. No response again!! I'm at my witts end I don't know what else to do. There should be law's against this!! They are extremely bad stay away if at all possible!!!
Smk9191
West Covina, California
U.S.A.
This report was posted on Ripoff Report on 05/16/2008 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/everhome-mortgage-company/jacksonville-florida-32232/everhome-mortgage-company-took-over-my-loan-and-increased-my-payment-by-141-dollars-cant-333029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
Call Angelo he is responsible for acquisitions
AUTHOR: Awteltelaw - (U.S.A.)
SUBMITTED: Wednesday, May 21, 2008
Contact Angelo Esposito. He is the Sr. Manager in charge of the Acquisitions Department. He is not very knowledgable and will not be much help. He can be reached at angelo.esposito@everhomemortgage.com or 904-470-2893. His right hand man is John Gronert john.gronert@everhomemortgage.com 904-281-2443. He never worked in an acquisitions department prior to EverHome. Johns wife Alice Gronert is the Sr. manager of the customer service department she can be reached at alice.gronert@everhomemortgage.com
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