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Report: #1271816

Complaint Review: Exact Data - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Don — Fairhope Alabama USA
  • Author Confirmed What's this?
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  • Exact Data 33 N. Dearborn Ste. 200 Chicago, Illinois USA

Exact Data Jesse Farman Krystal Hernandez Exact Data has made unauthorized charges to my card & not followed my instructions to limit the clicks on my Facebook account Chicago Illinois

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I do not know who is specifically responsible for the fiasco you two have created, but I am going to get to the bottom of this immediately.

I have $641 of unauthorized charges on my card the last 2 days & I am mad as hell. When I was asked whether I wanted to limit the number of “clicks” to 5 per day I said yes to give me time to adjust to the process. Yet somehow between the two of you, I have been getting unlimited clicks resulting in the $641 charged to my account in 2 days.

Not only that, but I have also not been instructed on how to see those clicks or how to use use them, making my now $991 investment with Exact Data absolutely worthless.

Jesse, I told you Monday 12/1/15 that I wanted to only get 5 clicks per day & how upset I was about this situation. You said you would get back to me you did not, so I get another receipt today dated 12/2/15 from EXACT DATA for a $291 charge. What the hell is going on here? I am being robbed of a very limited amount of income during the holiday season & losing any confidence with Exact Data to continue my efforts with you.

I have already canceled my card so no more charges can be applied to it, making life & online transactions unavailable for a week until I get a new card.

I have also filed formal complaints with my bank vs Exact Data who will be contacting your company to investigate.

I demand that the $641 charged to my account be refunded to me immediately before I pursue other options.

I do hope we can resolve this amicably so I we can continue my Facebook account with Exact Data in a measured & affordable manner.

 

This report was posted on Ripoff Report on 12/03/2015 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/exact-data/chicago-illinois-60602/exact-data-jesse-farman-krystal-hernandez-exact-data-has-made-unauthorized-charges-to-my-1271816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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