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Report: #1512267

Complaint Review: Expedia -

  • Submitted:
  • Updated:
  • Reported By: claudine — knoxville United States
  • Author Confirmed What's this?
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  • Expedia 5400 LBJ Freeway, Suite 500, Dallas, Texas United States

Expedia We booked and paid for two rooms at Hampton Inn through hotels.com and at check in this past saturday our booking was not acknowledged, our money has not been refunded and they haven't explained or apologized. No refund, no alternative.

*Consumer Comment: What Is Wrong With You People???

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We booked and paid for two rooms at Hampton Inn through hotels.com.  At check in this past saturday our booking was not acknowledged, our money has not been refunded and they haven't explained or apologized.

The hotel said hotels.com cancelled the reservation, Hotels.com says the hotel cancelled the reservation and neither one is acknowledging our situation.

They didn't offer a room or a refund and hotels.com is withholding our money for 10 business days. Repeated calls, emails, messages on Twitter and Facebook are not being answered. We paid for two rooms and the hotel did not acknowledge our paid reservation. No refund, no alternative.

This report was posted on Ripoff Report on 09/27/2021 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/report/expedia/booked-paid-two-rooms-hampton-1512267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

What Is Wrong With You People???

AUTHOR: Irv - (United States)

POSTED: Tuesday, September 28, 2021

 You know how to use a phone and computer. Therefore, you look up the name of the hotel and YOU CALL THEM and make your own reservation! Is that so hard to do??? These third party places look for reasons to not provide a refund! NONE OF THEM ARE ANY GOOD and NOBODY needs to go thru them to do anything you can do for yourself!

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