Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1136697

Complaint Review: Express Scripts Pharmacy - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Zan1701 — Sanford Florida
  • Author Not Confirmed What's this?
  • Why?
  • Express Scripts Pharmacy Nationwide USA

Express Scripts Pharmacy Medco, CuraScripts deceptive, bad serivce, unfair practices, greedy, manipulative Orlando Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I live in the Orlando, Fl area. The problem: Express Scripts is forcing clients who have to take long term medication, to use their mail order service. Thus, taking away the clients right to use their own pharmacy. On top of this, they're forcing the clients to purchase 90day supply of medications instead of the normal 30day supply.

People who take mutiple medications can barely afford the 30day supply, and now they're forced to get 90days worth.

True scenario: I know someone who has to take two medications for their condition. Each medication costs over $2000 per month for only a 30day supply. Their insurance covers 80% and the client covers the remaining 20%. So their portion for the two medications is about $400 a month. Now, this persons take home pay is about $1100 per month. To keep a roof over his head, $405 per month, car insurance $80 per month, gas for the car $130+ a month, food averge $125 per month, personal items around $100 per month, auto repair credit card pmt $200 per month. So this person's average cost per month is around $1040 per month, leaving only approximately $60 per month to live on.

Without the assistance of copay cards and such, the person and many others like him, would not be able to gain access to their medications. Well, Express Scripts refuse to honor any assisted copays. I myself have never had that problem with Aetna, but I too am forced to deal with Express Scripts.

I spoke with two different representatives, and they both gave me different answers to the same questions. I also reviewed their website and nowhere on there did it inform the client that they do not honor the copay assistance cards. They did allow the person to get a months worth of prescriptions at the local pharmacy, but only for 3 months, and you can use the copay assistance cards. After that, you're forced to do mail order and get 90days worth. They spring the news of not honoring the copay assistance cards when you're calling for a refill after the 3 months.

Imagine the surprise and disbelief when the representative reveals that your order will over $400 dollars per month for the two prescriptions, and you can't use copay assistance cards, coupons and such. I hate dealing with them, and I will keep fighting until someone does something about this.

 

This report was posted on Ripoff Report on 04/06/2014 07:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/express-scripts-pharmacy/nationwide/express-scripts-pharmacy-medco-curascripts-deceptive-bad-serivce-unfair-practices-gre-1136697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now