Complaint Review: Extreme customs
Extreme customs Received damaged wheels they agreed to replace. Not so fast! Oshkosh Wisconsin
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I received a $2,500 set damaged rims and tires mounted and balanced. After notifying extreme customs of the damaged rims they were difficult to get a hold of in regards to getting this resolved. Eventually they agreed to replace the damaged rims and a damaged sensor but I have to get the tires removed from the damaged rims and send them the rims. They said they would reimburse me for the removing, mounting and balancing costs. As was asked I got the tires removed and shipped via prepaid ups shipping.
The received the rims and started to pull a fast one and did not want to send new rims. After some time they finally sent new rims and a sensor. However, they are now refusing to reimburse for the mounting and balancing costs of $196 There has been a lot of back and forth. They will not pick up the phone if I call but will if I call from another number. No response to emails. This has been going on for 8 weeks. They have the worst customer service I have ever experienced.
This report was posted on Ripoff Report on 08/18/2017 07:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/extreme-customs/oshkosh-wisconsin/extreme-customs-received-damaged-wheels-they-agreed-to-replace-not-so-fast-oshkosh-wi-1393882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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