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Report: #1425253

Complaint Review: EZ Moving Van Lines - Excelsior Springs Missouri

  • Submitted: Thu, January 25, 2018
  • Updated: Thu, January 25, 2018
  • Reported By: Patricia — Tennessee United States
  • EZ Moving Van Lines
    31662 S. Shore Dr.
    Excelsior Springs, Missouri
    United States

EZ Moving Van Lines, Safe Load Moving and Storage 18 67 St. West New York, New Jersey 07093 I was misled, overcharged, and tricked into signing a binding contract ,what I thought was a bill of lading, Excelsior Springs Missouri

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In November I contracted with EZ Moving Van Lines to move from MA to TN. I was told my furniture qould be picked up the 3rd or 4th of December and moved directly to Tennessee.  The movers arrived on the 3rd.  I was told that the furniture would arrive in TN in 7 to 10 days.  I expected to get my furniture in 4 days.  This cost my family a lot of motel bills.  My furniture arrived 14 days later!


The cost of the move was estimated to be $8,326.37.  We paid $4,656.31 upfront.  We were supposed to pay the movers $1,835.03 in cash on pickup and again on delivery.  After packing the truck the packers told me that my furniture weighed a lot more than estimated.  They calculated that I should pay $11,668.33 total.  They did not weigh the truck to calculate this.  I signed what I thought was a bill of lading.  Unbeknownst to me I had signed a contract and they would not have to weigh the truck.



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