I ordered ink for my dell computer 2 color and 2 black on August 29,2006. my order #236304

I sent an email no response. I waited then I informed them still no ink cartridges. I called at least ten times in a row the girl was rude I asked for a manager, told there wasn't one available,leave a message. the message said the mailbox was full call back to California.

I waited until november tried again phone said mailbox full. tried to email to shipping they return with an automatic call back in 72 hours.about 8 days later was sent an email order inquiry if more questions call chat live, did that several days the person was offline.

My credit card charge of $53.99 was put through immediately. the last response was they would send it priority mail waited 2 weeks I think I have been patient enough. they had a toll'free number, now it is gone. but the site is up and running today.unfortunately still do not have the 4 ink cartridges DellM4646 high capacity, and DellM4640 high capacity.

$53.99 I think I have been

Sheryl
Rose City, Michigan
U.S.A.