Report: #1415003

Complaint Review:

  • Submitted: Mon, December 04, 2017
  • Updated: Mon, December 04, 2017
  • Reported By: Katherine — Anaheim California United States
    1 Hacker Way, Menlo Park, California
    Menlo Park, California
    United States Mark Zuckerberg Founder, Chairman and CEO, Facebook Marc Andreessen Co-founder and General Partner, Andreessen Horowitz Susan Desmond-Hellmann CEO, Bill and Melinda Gates Foundation Reed Hastings Chairman and CEO, Netflix Erskine Bowles President Emeritus, the University of North Carolina Peter Thiel Partner, Founders Fund Sheryl Sandberg COO, Facebook Jan Koum Founder and CEO, WhatsApp Corporate Secretary Facebook 1601 Willow Road Menlo Park, CA 94025 They accepted payments in the amount of 1368 dollars from a minor for game application and refused to refund Menlo Park California

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In 2016 US District Judge Beth Labson Freeman in San Jose, California on Tuesday said a class of plaintiffs estimated in the hundreds of thousands may press their claim that Facebook should change how it handles online transactions by minors.  Unfortunately, facebook is violating a court order by refusing to refund the authorized payments.  I am now out almost $1,400 because of the ease a child can access facebook payments on the games application without any authentication that it is the cardholder.

Under the court order, FB was mandated to refund unauthorized purchases made by minors...I can't reach anyone and they have refused to refund the unauthorized charges.

This report was posted on Ripoff Report on 12/04/2017 02:52 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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