Family Readers Club Deception Illegal Norfolk New York

Another threat received yesterday saying I had 3 days to pay or it would be sent to a collections agency. Also new harrassing calls that even if you answer no one talks from a different/might be the samecompany CALLER ID : TCM ph# 303-757-1383 not sure what to do they have now started calling my Company issued cell phone so I suppose I will wait to see if someone talks.

I received another threat from Family Readers of a ruined credit score and now that they know I am posting these they no longer will sign a name to the letters sent stricty "Customer Service/Collections Dept." The letter reads basically trying to force me to pay an illegally incurred alleged debt with the company they will ruin my credit. If they don't hear from me within 10 days. If i don't my credit "will not stay intact". The letter is fantastically written and proofread by what seems to be a small child, incase they read this please refer to the above proper way of spelling intact and also this is the third time you have threatened my credit so please stop trying to get me to pay the bill and go ahead and attempt to ruin my credit so I may proceed with my plan of taking you to court. I am sure more will come from them (even though this is the "FINAL NOTICE" and I will update this when it does.

***This information in no way is Mine it is information obtained on teh Better Business Bureau Site***

General Information
Original Business
Start Date January 2006

Registration or
Incorporation Type of Entity Corporation
State DE
Date January 2006

BBB File Opened April 18, 2007

Principal Contact Ms. Sandrina Singh

Complaint Contact Ms. Sandrina Singh


BBB Member This company is not a member
Type of Business Magazine Sales


The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.


Customer Experience
Based on BBB files, this company has an unsatisfactory record with the BBB due to unresolved complaint(s).

Customer Complaint Data
The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgement on the validity of complaints filed.
Number of complaints processed by the BBB since the firm's BBB file was opened in April 2007: 28
Number of complaints processed by the BBB in the last 12 months: 28
Complaints Concerned:
Selling Practices (6 complaints)
5 Unresolved
1 Company made every reasonable effort to resolve

Advertising Issues (1 complaints)
1 Unresolved

Service Issues (3 complaints)
2 Unresolved
1 Company made every reasonable effort to resolve

Credit or Billing Disputes (7 complaints)
3 Resolved
3 Unresolved
1 Company made every reasonable effort to resolve

Refund Practices (2 complaints)
2 Unresolved

Contract Disputes (8 complaints)
2 Resolved
6 Unresolved

Just got a call from Family Readers saying that my account will be going to their legal department in 48 hours. Incase a Lawyer happens to look at this stuff the call came in at 1:20 EST on 11-7-07 by Andrea his phone number is 1-877-424-1430 ext 232. He has a touching threatening tone. I used to work collections so I will juet deal with it when they call but any more advice would be good. Oh, and by deal with it I do not mean pay it. also on October 26, 2007 I got a PAST DUE notice stating I would need to pay $1148.85 which is around 30 times what my monthy payment I didn't agree towould be according to them. I have also told them about 15 days ago to not call and that I would not be paying because they said they would attempt to "ruin my credit as much as they could". In the letter it lists the same phone number I wrote above as "Customer Service/Collection Dept. Seems to be another lie that they arenow going to send it to collections and I am only guessing no collections agency will work with this company due to poor business practice which would most likely lead to lawsuits for the collections company.

I have verbally told them to stop contacting me and send it to a collections agency and they have not respected my wish so I will now be reporting a complaint to authorities of harrasment by an out of state company. I will also try and see if I can find out more info on the company and what possible license they need to do this work with the State of New York and most likely will contact the businesses insurance provider to let them know of my thoughts on filling a lawsuit, if they lose their insurance they lose the ability to run a business.