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Report: #196236

Complaint Review: Family Savers Club - Pleasant Grove Utah

  • Submitted:
  • Updated:
  • Reported By: Turtle Lake Wisconsin
  • Author Confirmed What's this?
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  • Family Savers Club P.O. Box 333 Pleasant Grove, Utah U.S.A.

Family Savers Club charged spouses card, never heard of them, said I authorized, am not an authorized user of said card Pleasant Grove Utah

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I received a bill today from one of my spouse's credit cards with an unknown company having made 2 seperate charges. When we called this company we had to leave a message on a recording. My spouse left his number.
The company returned his call and said that I had authorized the charge for 39.95 for a 4 day 4 night vacation, (the small initial charge of 1.87 was never mentioned, I figure they were just testing to see if it went through). I am not an authorized user of my spouse's credit card, we have seperate last names and accounts.

The credit card company has assured me that this information, (that I was not an authorized user on the date of the transaction) is enough to dispute the charge. This does not change the fact that we were fraudently charged and that I am being accused of doing something illegal!

My husband got in a very heated discussion with them on the phone and it ended with a supervisor telling him that they would refund 20.00 of the charge but 19.95 would stand.

Needless to say, I never did anything on his card and this is a Rip-Off! I hope they can be stopped.

Evelyn
Turtle Lake, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 06/13/2006 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/family-savers-club/pleasant-grove-utah-84062/family-savers-club-charged-spouses-card-never-heard-of-them-said-i-authorized-am-not-an-196236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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