Complaint Review: Farmers Insurance - Phoenix, AZ
- Farmers Insurance 18444 N 25th Ave Phoenix, , AZ United States
- Phone:
- Web:
- Category: Auto Insurance, Home insurance
Farmers Insurance Farmers Threatened me Phoenix, Arizona
*UPDATE Employee: earned premium
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When my Farmers policy expired, I insured my home, autos through a competitor. Farmers continued to bill me, and I was told that I had to show proof of insurance in order for them to stop. Although it was none of their business, I did supply proof that I had coverage through a different carrier. Then the threats to from their collection agency began to come, warning me me that they were attempting to collect a debt. Of course I didn't want my credit to be damaged and I wanted the "Warning" notices from the credit collection agency to stop. I called my agent, and he offered to pay. I wouldn't have it - I didn't owe them anything! After months of tedious calls and waiting on hold, Farmers finally stopped trying to steal from me and dropped the issue.
This report was posted on Ripoff Report on 04/29/2018 09:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/farmers-insurance/phoenix-az-85023-1296/farmers-insurance-farmers-threatened-me-phoenix-arizona-1440744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
earned premium
AUTHOR: rye - (United States)
SUBMITTED: Thursday, May 17, 2018
The company requires proof of coverage to backdate a cancelation as we can be held liable if we cancel your coverage and create a gap in coverage. We also only charge for coverage provided, if you had coverage that wasn't paid for it was money due to the company. I've had clients on monthly payments have a hard time understanding that your payments are prorated and when you cancel you can either have a refund or bill due depending on your payment due date and your cancelation date. This is common practice in the insurance industry. Your agent should have better explained the process when you requested to cancel.
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