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Report: #287087

Complaint Review: Fifth Third Bank, - Cincinnati Ohio

  • Submitted:
  • Updated:
  • Reported By: cincinnati Ohio
  • Author Confirmed What's this?
  • Why?
  • Fifth Third Bank, 53.com Cincinnati, Ohio U.S.A.
  • Phone: 513-579-5353
  • Web:
  • Category: Banks

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i filed bankruptcy in september of 2007. on october 11, 2007 ALL of my money was taken out of my accounts, 2 checking, 1 savings. i had no idea any of this would happen.

come to find out, there was a judgement found against me and my wages were garnished. the atty for the client who sued me was "unaware" of my bankruptcy.

but the best thing is how 5/3 charged me all kinds of overdraft fees, even the 2 accounts i had nothing pending on. 5/3 of course said they could do nothing about any of it because they were legally allowed to give my money to someone else.

i went in there on monday with my bankruptcy papers and showed them that this should have never happened, my atty did call them. they only thing they said they could do is reverse the fees. i am still waiting to get my check from citifinancials attorney who stole my money.

then the other day i was checking my balance and they charged me $80 for their "fee" for the garnishment. no letter, no warning.

this fee they refused to refund because they said its their FEE for the garnishement. whatever that means. when this all happened 6 WEEKS ago i asked the manager if there would be any more fees assessed. of course you know he said no!

i hate this bank and i hope someone out there will investigate them. they do terrible things to their customers money and accounts.

a friend of mine who has been in the banking industry for years said that many other banks out there dont understand how they get away with it since most of their actions are illegal. she even went to work for them for a while to see if she could figure out how they do get away with it, but still could never figure it out.

i get paid this week. i am closing my account for good! (couldnt do it before because of direct deposit)

Omg_i_hate_5/3
cincinnati, Ohio
U.S.A.

This report was posted on Ripoff Report on 11/27/2007 10:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fifth-third-bank/cincinnati-ohio-45244/fifth-third-bank-53-biggest-rip-off-in-the-banking-industry-cincinnati-ohio-287087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 UPDATE EX-employee responds

You are correct. They have very poor business practices

AUTHOR: Unsatisfied In Ca - (U.S.A.)

POSTED: Saturday, December 01, 2007

I just want to say that all allogations against 5/3 Bank are absolutely true. I worked for the bank in 2003 for a few months, but their policies made me sick so I left. It is not only your average joe that gets ripped off. I worked in their merchant support dept (madisonville, oh). This is the processing service that stores, restaurants etc. use to process credit card and debit card transactions. The sales people tell the merchant one thing and of course they find out differently down the road.

Everything from outrageous fees to not following through on froud reports. Bottom line, they are a business and they act as such. They are in the business to make every penny that they can from whoever they can. In most cases the CSRs are not at fault here. I can only recall one occasion out of dozens where my manager actually approved a refund on an incorrect charge.

Between you me and the lamppost, I probably cost the bank money where they normally would have profited from mistakes by slipping credits through the cracks a little bit at a time. These credits were justified, but for whatever reason management would not approve them.

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#3 Consumer Comment

I Think You're Blaming the Wrong Party

AUTHOR: Jim - (U.S.A.)

POSTED: Tuesday, November 27, 2007

I'm trying to understand one salient point.

How is this the bank's fault? As near as I can tell from your story:

1. The bank was unaware of your bankruptcy (heck, neither was their attorney!)
2. The bank refunded you the first set of fees (though I think they're wrong in not returning the other $80).
3. The party who took your money is going to refund you.

However, I would pursue them for the additional $80 because the garnishment order was false. Once you receive the check back from the other party, I would show them a copy of the check you received and ask the other party for a letter apologizing for the error in removing the funds from the account. I would also consider having the other party pay you for the $80 additional taken from your account based on their error if the bank will not.

I think you have a good chance of being made whole from an error the other party (not the bank) made. The bank is right in one respect - the other party presented documentation from the court entitling someone to your money and by law, they have to comply with the order from the court - even of that ruling was faulty. It would be up to you to present evidence to the contrary. You did that and the bank refunded you the first set of fees.

You may also have a case against the other party because I would believe their attorney should reasonably have known you declared BK (I'll assume for the moment BK7) at the time the case was presented to the court. You might want to check with your attorney in this regard because there might be monetary damages due to you - at the very least, the $80 lost. That small amount would be pocket change for the attorney who screwed up and if he could pay $80 to avoid any litigation that might harm his ability to practice law, $80 he will pay.

Best of luck to you.

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#2 Consumer Comment

I Think You're Blaming the Wrong Party

AUTHOR: Jim - (U.S.A.)

POSTED: Tuesday, November 27, 2007

I'm trying to understand one salient point.

How is this the bank's fault? As near as I can tell from your story:

1. The bank was unaware of your bankruptcy (heck, neither was their attorney!)
2. The bank refunded you the first set of fees (though I think they're wrong in not returning the other $80).
3. The party who took your money is going to refund you.

However, I would pursue them for the additional $80 because the garnishment order was false. Once you receive the check back from the other party, I would show them a copy of the check you received and ask the other party for a letter apologizing for the error in removing the funds from the account. I would also consider having the other party pay you for the $80 additional taken from your account based on their error if the bank will not.

I think you have a good chance of being made whole from an error the other party (not the bank) made. The bank is right in one respect - the other party presented documentation from the court entitling someone to your money and by law, they have to comply with the order from the court - even of that ruling was faulty. It would be up to you to present evidence to the contrary. You did that and the bank refunded you the first set of fees.

You may also have a case against the other party because I would believe their attorney should reasonably have known you declared BK (I'll assume for the moment BK7) at the time the case was presented to the court. You might want to check with your attorney in this regard because there might be monetary damages due to you - at the very least, the $80 lost. That small amount would be pocket change for the attorney who screwed up and if he could pay $80 to avoid any litigation that might harm his ability to practice law, $80 he will pay.

Best of luck to you.

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#1 Consumer Comment

I Think You're Blaming the Wrong Party

AUTHOR: Jim - (U.S.A.)

POSTED: Tuesday, November 27, 2007

I'm trying to understand one salient point.

How is this the bank's fault? As near as I can tell from your story:

1. The bank was unaware of your bankruptcy (heck, neither was their attorney!)
2. The bank refunded you the first set of fees (though I think they're wrong in not returning the other $80).
3. The party who took your money is going to refund you.

However, I would pursue them for the additional $80 because the garnishment order was false. Once you receive the check back from the other party, I would show them a copy of the check you received and ask the other party for a letter apologizing for the error in removing the funds from the account. I would also consider having the other party pay you for the $80 additional taken from your account based on their error if the bank will not.

I think you have a good chance of being made whole from an error the other party (not the bank) made. The bank is right in one respect - the other party presented documentation from the court entitling someone to your money and by law, they have to comply with the order from the court - even of that ruling was faulty. It would be up to you to present evidence to the contrary. You did that and the bank refunded you the first set of fees.

You may also have a case against the other party because I would believe their attorney should reasonably have known you declared BK (I'll assume for the moment BK7) at the time the case was presented to the court. You might want to check with your attorney in this regard because there might be monetary damages due to you - at the very least, the $80 lost. That small amount would be pocket change for the attorney who screwed up and if he could pay $80 to avoid any litigation that might harm his ability to practice law, $80 he will pay.

Best of luck to you.

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