Report: #530061

Complaint Review: Files Express - Unknown Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, November 28, 2009
Updated: Thu, February 25, 2010
Reported By: Elise — Corvallis Oregon United States of America

Author Not Confirmed

Why?

Files Express Internet United States of America

Phone:
Web: http://myfiles-express.com/soft.php
Category: Corrupt Companies, Bait-and-Switch

Files Express download-zzz.com Bait and switch trial offer, then charged debit $110. Unknown, Internet

*Consumer Comment: not agree

*Author of original report: Correction to Company Name

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My daughter signed up for a $1.99 trial to be able to download files of literature. At the final stage of signup the price changed to $39.95. She immediately checked her debit account and a fee of $110.00 is pending from that company.

We checked (too late) and there are a lot of reports of fraud regarding this company.

If you have signed up and used the same password as your email account, I suggest you change your email password.

We are canceling my daughter's debit card to avoid any further charges and suggest the same.

This report was posted on Ripoff Report on 11/28/2009 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/files-express/internet/files-express-download-zzzcom-bait-and-switch-trial-offer-then-charged-debit-110-unkno-530061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

1Consumer

0Employee/Owner

#2 Consumer Comment

not agree

AUTHOR: Melanie - (United States of America)

SUBMITTED: Thursday, February 25, 2010

POSTED: Thursday, February 25, 2010

I was about to download some music files with a help of this service and unchecked all unnecessary items on the payment page so that the amount taken from my cc corresponded to my expectations, I paid $39.95 as I expected and still have this service working

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#1 Author of original report