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First of all thank you for being here to help out the victims of this fraudulent behavior by First Capital Consumers Group (FCCG).
Second of all, my name is Anne, and this is my account of the fraudulent representation by FCCG.
The amount of $199.99 was taken from my fiance's account on the 5th of February.
The lifetime guarantee was for a Visa credit card line of $2500.00 and a MasterCard in the credit line of $2000.00. The cards were to be made out in Anne's name.
Peter Powers contacted me on the 12th of December 2001, introducing me to this plan, due to an application that I had been denied for over six months ago and was now being processed for approval.
He indicated that there was a benefits package coming to me in the next 10-14 days. Then I would receive my cards about another week later.
The package didn't come, and the phone calls to the customer service dept. were not answered and the answering service indicating that the lines were being redesigned and the representative would be contacting me in the next 24 hours. No calls were ever returned.
An incomplete package was received in mid March and it was incomplete from the benefits that the rep had advised me of. I called back and advised them that the packet was incomplete. I was advised that they would put the missing benefits into the envelope with the cards being sent to me.
Another time the representative in customer service said that they would fax a request to Rebecca in the bank and have her contact me back. Rebecca advised that if I needed to talk to her to ad vise the rep that answered the phone that her code was R030 and then they would put me through to her. Never worked. I was then advised that they had to fax her and have her call me back. Never recieved a return call from Rebecca.
When Rebecca helped me by taking the call she advised me that she would have a new packet sent out to me with a signature card since two packages of cards had been sent out already and it would come to me by FED EX or UPS. Has not come yet.
Now they care calling my home representing themselves as First Capital and asking for $289.00 for a lifetime membership.
I have called my attorney and he is the one who found this "RipOffReport" for me to write to. So I can contact you with what has been happening.
Unfortunately, I find that I am not the only one that this has happened too. Only question being that if there assets have been frozen why are they still in business?
Pissed Off Anne
West Sacramento, California