First Capital Consumers group ripoff British Columbia

I was called on May 14, 2001 by a Theresa at First Capitol Consumer's group. They debitted 219 dolllars from my bank account on May 29th. I still have not recieved my card. I have tried calling everyday to find out what is going on and never can get through to someone. Only a message box that is full. I called the Theresa back at a number that she gave me and she had them call me back. They said the card should be here. I have not recieved the card. I have contacted the state attorney's generals office and they haven't recieved any complaints yet. They are sending me paper work to file a claim against them. I hope to get my refund on this card. I have also contacted my bank to make sure that they do not let them access my account again. Hope McPherson, Kansas