Complaint Review: First Consumers National Bank - FCNB - Portland Oregon
- First Consumers National Bank - FCNB Po Box 55143 Portland, Oregon U.S.A.
- Phone: 516-576-8706
- Category: Credit Card Processing (ACH) Companies
First Consumers National Bank - FCNB RIP OFF CREDIT CARD COMPANY THAT WENT BANKRUPT Lied, illegal fees, no credit protection Portland Oregon
*Consumer Comment: HOW TO CONTACT/COMPLAIN ABOUT CARD PROCESSING CENTER/FCNB/SPIEGEL/NEWPORT NEWS
*Author of original report: RE:FCNB RIP OFF CREDIT CARD COMPANY THAT WENT BANKRUPT Lied, illegal fees, no credit protection Portland Oregon
My son was hospitalized in the PICU for 5 weeks, nearly died. I called FCNB hysterical from the hospital to let them know my situation. The woman was very nice and said that the account would be placed in "hardship".
To my dismay after coming home with a child who could no longer walk or stand for any length of time, needing to learn how to again, I found stacks of bills that they had sent. I then called FCNB again asked about the extra insurance I had been paying on the card so that at a time like this they would make the payments for me. I was told I could not use it.
They didn't put the account in hardship, nor did they help by removing finance charges, etc.
A short time later I received a letter stating they were going bankrupt and all accounts would be canceled.
I continued to pay them and each payment, even though on time they would say was late. Incurring late fees then over the limit fees.
I wrote them and called to have them remove the illegal fees, and they would not respond, and I was unable to reach them. I did call the BBB on them. I finally gave up payments as I could never pay what they kept adding on.
Now, I have credit companies trying to collect the debt which is overinflated. I tell them all the same thing as above.
How can a company collect on something that is bankrupt???
How can they get away with illegal fees?
The extra moneys they received for my supposed payment protection program -- Where did it go? And why wasn't I allowed to use it in my time of need?
Middletown, New York
This report was posted on Ripoff Report on 04/25/2008 11:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-consumers-national-bank-fcnb/portland-oregon-97238/first-consumers-national-bank-fcnb-rip-off-credit-card-company-that-went-bankrupt-lied-328887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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