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Report: #265332

Complaint Review: First Premier Bank Card - Sioux Falls South Dakota

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  • Reported By: Huron Ohio
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  • First Premier Bank Card 900 West Delaware Sioux Falls, South Dakota U.S.A.

First Premier Bank Card Best Advice Stay Away From It Nothing But Bad News Ripoff Sioux Falls South Dakota

*Author of original report: Contacted Today by TransUnion Credit Reporting Agency

*Author of original report: Little More Clarification on Original Posting

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I suppose my problem with First Premier Bank Card is rather different from majority posted here. I never applied for a credit card from First Premier and never had a desire for one. My credit reports from TransUnion and Experian show 156 "Accounts in Good Standing" and 1 "Potentially Negative Items." I have in all those 156 good acounts have every one maked paid on time and quite frankly I have never paid in 50+ years any bill be it house mortgage, car loan, credit cards, etc. none have ever been late.

So I suppose one would ask how did a person like me ever get mixed-up with First Premier who as I have investigated really lends to less than credit worth folks. Answer is someone applied in my name and at some point go ahold of my SSN etc. To my amazement First Premier Bank Card does not have a phone verification system in place. They send you the card even to a bogus address ready to use. They only way you find out is when First Premier Bank Card starts calling you saying you are overdue. Of course the bills etc are sent to the address the card was sent.

I found out that TransUnion made it know to First Premier Bank Card that the address this card was being sent was a new/never lived at address. Since I had be at the previous address for 21 years TransUnion shot a "red flag" up to First Premier. They paid no attention and they were quite frankly so tickled to get their clutches on person of such high credit standing they sent it out probably rubbing their hand together saying "Boy or Boy."

I am dealing with this case of identity theft and I can say that in five letters to First Premier including 2 to CEO (Myles Beacon) and their head of corporate communications (Ms Julie Gilson) not one yes NOT ONE of those letters has been answered. I have made at least 5 phone calls to them and have dealt with a very nice supervisor to rude and arrogant customer service clerks one of which hung up on me because she was cornered in having to say we are at fault.

I have researched First Premier Bank Card her at this website and I am appauled at the number of complaints and really scary horror stories told. I have researched the State of Ohio Attorney General's website and I found over 71 complaints on First Premier Bank Card from account posting to bill collection to heavy handed tactics on the phone.

My advice to those who are having problems to be proactive and aggressive in your dealing with First Premier. I have tactive investigations underway with the attorney generals of both South Dakota and Ohio, local police department where the card was mailed, county sheriff where card was mailed, South Dakota Division of Banking, BBB in South Dakota/Nebraska, three credit reporting agencies (TransUnion, Experian, Equifax), American Banking Association, my US Congressman, and have written to the chairs of the House and Senate Banking Committees dealing with financial institutions ethics.

First Premier is moving and maybe a bit faster than they would like to move because of the number and the levels of these investigative agencies. In one instance First Premier even refused me information on the dates and locations of the charges and within 24 hours they had a court order in their office to comply from the authorities.

Quite honestly now First Premier Bank Card is trying to come off to all the agencies as being active, aggressive, the hurt party, etc. but everyone knows the reputation of this outfit. They have more complaints as to banking ethics than any other bank in South Dakota.

I was told by an attorney did you ever wonder why banks would set up corporate headquarters in of all places---South Dakota. Its because the banking regulations and ethics in South Dakota are the less stringent of anywhere in the country. Again, I am writing legislators in South Dakota informing them of this not so nice reputation and its time to maybe not put places like First Premier out of business but its time they adhere to rules that the rest of the US banks follow.

So be proactive in all you do with First Premier and remember that customer service agent on the phone is a long way from what you can do to correct your problem and I really believe if you all made complaints to the agencies I have their would be such a downpour these agencies would take a real long and hard look at First Premier Bank Card and how they do business.

Robert
Huron, Ohio
U.S.A.

Click here to read other Rip Off Reports on First Premier Bank

This report was posted on Ripoff Report on 08/05/2007 07:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-premier-bank-card/sioux-falls-south-dakota-57104/first-premier-bank-card-best-advice-stay-away-from-it-nothing-but-bad-news-ripoff-sioux-fa-265332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Contacted Today by TransUnion Credit Reporting Agency

AUTHOR: Robert - (U.S.A.)

POSTED: Tuesday, August 07, 2007

I was this morning contacted by TransUnion Credit Reporting Agency that all negative information contained on my credit history report from First Premier Bank Card had been removed. They said an updated copy of my credit report was available on line and would also be mailed to me.

They apologized for any inconvenience this had caused and said the blame for this incorrect information lies with First Premier Bank Card. They also directed me to the Federal Trade Commission website and said you do have other rights and you may take legal action against First Premier Bank Card for any negative actions that resulted when this obviously incorrect information was placed on your account. Since my brother is a corporate attorney that sounds like free legal services. Its time First Premier was held accountable for these messes.

Yesterday I was in a group of co-workers and brought this mess up with First Premier Bank Card. I have found when you have lousy business like this its very beneficial to bring them up in all settings and let folks know.

Anyway, two of the people there knew First Premier Bank Card and one was so so knowledgeable. They had gotten a credit card from them and gotten into the mess that so many have spoken of in this website. They got it paid off with huge additional costs but they like many cited late posting of payments by First Premier, huge fees etc.

They said First Premier Bank Card is the best example of a predatory lender in the United States. Another person in the group said oh my husband heard about them at work. We get junk in the mail from them and my husband takes all of it to the shedder and says we want nothing to do with them.

I just find it appalling a bank like First Premier Bank Card is around and allowed to exist and from the accounts on this website take advantage of folks who have the least.

I just appeal to you all who have posted here on First Premier to not take it. Write, contact, call, talk to these agencies I have listed. They are all on the internet and you can go to your local public library and research the contact info. The public librarians will help you find the information you need to contact them or ask me and I will do that.

You folks that have been affected negatively by First Premier its time to take it no more and get First Premier Bank Card in the hot seat with state and federal agencies. If you don't they will continue to do it and it may be another member of your family. Its time to take action on them. don't let them get away with this any more.

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#1 Author of original report

Little More Clarification on Original Posting

AUTHOR: Robert - (U.S.A.)

POSTED: Sunday, August 05, 2007

Wanted to clarify a few statements made in the original posting:

Since establishing credit back at age 21 some 38 y.o. later I have a credit report from TransUnion, Experian and Equifax that show 156 credit history filings. Every one of those are "Account in Good Standing." Every single one shows "Paid/Never late." The only negative posting in each credit report under "Potentially negative items or items for further review" as the posting of First Premier Bank in which it shows this fraudulent card issued by them without any safeguard activation was "closed/Past due 30 days. Account closed at credit grantor's request." You can not imagine how absolutely livid I was when I saw that and when I called First Premier Bank Customer Service Rep.

Then add to it this. I get the first credit report (I requested it) from TransUnion in which it shows where First Premier Bank mails this fraudulent card. I am the following day in the police station of the city where it was mailed and meeting with two uniformed officers and a police detective. The detective is ready to pull video tape of the sales made at stores illegal charges were made and they need times and dates of the charges. I called First Premier from the police station in the presence of the 3 police officers. First Premier Bank Card refuses to give me dates and times of the charges. CAN YOU BELIEVE THAT !!!

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