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Report: #1452457

Complaint Review: FREESHIPPING.COM - Rocky Hill Connecticut

  • Submitted:
  • Updated:
  • Reported By: Roberto — Blaine Minnesota United States
  • Author Confirmed What's this?
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  • FREESHIPPING.COM 500 Enterprise Drive, 2nd floor Rocky Hill, Connecticut United States

FREESHIPPING.COM This company is owned by Clarus Commerce 500 Enterprise Drive 2nd Floor Rocky Hill, CT 06067 They charged my bank account $ 12.97 for seven consecutive months. Rocky Hill Connecticut

*Author of original report: Thanks Mike

*UPDATE Employee ..inside information: FreeShipping.com Inquiry

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I cancelled my "subscription" which supposedly had been opened by my wife, but she denies ever signing for anything that will cost her money. I believe that the name itself of the company is misleading. The company is called 'free shipping" but it is not free. It cost $ 12.97 for whatever services they say you can get from them, but in fact this is a rip off. You only have to see the number of reports filed here in this website about this company.

We should put this company out of business and its owners in jail.

I am going to write to the Attorney General of my state (and also of the State of Connecticut) where the parent company for this company is located so that they can investigate these people who are preying on innocent people, and as in the case of my wife, an elderly woman.

Please contact your Attorney General and tell them about how you have been victimized by this company. Publishing our complains here will not provide justice.

Roberto M. Rodriguez

This report was posted on Ripoff Report on 07/19/2018 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freeshippingcom/rocky-hill-connecticut-06067/freeshippingcom-this-company-is-owned-by-clarus-commerce500-enterprise-drive2nd-floor-1452457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Thanks Mike

AUTHOR: Roberto - (United States)

POSTED: Monday, July 23, 2018

The company has promised to refund all the moneys paid by my wife and supposedly the credit has already been processed at their end and should appear in my bank statement in the next few days.

Therefore, I withdraw (or want this clarification) to be added to my report. The problem has been resolved to my satisfaction.

Roberto M. Rodriguez

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#1 UPDATE Employee ..inside information

FreeShipping.com Inquiry

AUTHOR: Mike - (United States)

POSTED: Friday, July 20, 2018

Hello,

I apologize for any confusion you or your wife had with FreeShipping.com.  I would be happy to explain how you joined, as well as issue you a refund for any incurred membership fees.  However, I'm unable to locate your account using the information provided here.  Can you please email me directly at Help@FreeShipping.com and reference Customer Loyalty #RR720?

 

Thanks

Mike

FreeShipping.com

Customer Service Manager

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