Report: #636644

Complaint Review: FreightQuote.com - Lenexa Kansas

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Ripoff Report is Xcentric Ventures

Submitted: Wed, September 01, 2010
Updated: Wed, September 01, 2010
Reported By: Michael G. Fons — Oceanside California United States of America

Author Not Confirmed

Why?

FreightQuote.com 16025 W. 113th Street Lenexa, Kansas United States of America

Phone: 888-595-5664
Web: http://www.freightquote.com
Category: Shipping Companies

FreightQuote.com FreightQuote.com has not paid claim on Damaged and Refused Shipment Lenexa, Kansas

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We shipped a bed to one of our customers using FreightQuote.com

The shipment ended up having bad shipping damage. Our customer made note of the damage with the shipper and refused delivery. We filed a freight claim with FreightQuote.com and have been getting the run around trying to get a claim status update and payment on the claim. I have sent several emails to Christy Young, Customer Service Supervisor at FreightQuote.com, and she told me she would have a definite answer regarding the claim by the end of the week. That was last week. It is now Wednesday of the following week and still no word back from her. I am disappointed that FreightQuote.com has handled this situation so poorly.

This report was posted on Ripoff Report on 09/01/2010 06:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freightquotecom/lenexa-kansas-66219/freightquotecom-freightquotecom-has-not-paid-claim-on-damaged-and-refused-shipment-lene-636644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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