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Ripoff Report | Frontier Communications Review - Nationwide
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Report: #1348936

Complaint Review: Frontier Communications - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Josh — California USA
  • Author Confirmed What's this?
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  • Frontier Communications Nationwide USA

Frontier Communications Frontier puts invalid charges and then despite wasting hours calling customer service, they still leave you stuck with invalid charges Nationwide

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When I got DSL from Frontier, I told them I didn't want to pay for install and I would do installation myself. They said they will not charge for installation. But, then they charged me for installation and various other services like new modem purchase although I never got modem or additional services from them.

They have horrible customer service and make you waste hours on hold. After wasting hours on phone, they removed some of the invalid charges but not all. Internet service also broke couple of times and they didn't bring it up in timely way.

Their terrible service is not worth it at any price!!

This report was posted on Ripoff Report on 01/10/2017 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/frontier-communications/nationwide/frontier-communications-frontier-puts-invalid-charges-and-then-despite-wasting-hours-call-1348936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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