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Report: #790064

Complaint Review: Gamepal.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Aaron — Farmington New Mexico United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Gamepal.com Internet United States of America

Gamepal.com Attempted to sell 5 MMORPG accounts, they changed the information and never sent payments. Attempted multiple times over a week to communicate with their non-existant tech support. Internet

*UPDATE Employee: Employee Update: Contacted Multiple Times, Still Waiting

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On 11OCT11 I sold 5 accounts to gamepal.com and was promised near about 2000 dollars US for them. According to the website, they never change passwords until payment is sent. Paypal still hasn't recieved any payments on 18OCT11. At the beginning I got an email asking for more information:

Hello,

Thank you for your account submission with us. We apologize for the wait and appreciate your patience while we work on your order. We are e-mailing you to provide a quick update on the status of your order. Please note that in order for us to release the payment for your account, we require that you answer the following questions below.Contact Information

Please confirm your primary contact e-mail address in case of emergencies.

Please confirm your full name, address, and phone number.

Please confirm if you are the original owner of this account.Please confirm your birth date.

Please confirm your paypal e-mail address.If you have any additional questions or inquiries, feel free to reply back to this e-mail or visit our FAQ page on our website which contains over 1,000+ commonly asked questions.

Mary Fowler

Submission Support: Agent III

Department: Accounts

www.gamepal.com



I should have known right here that this was a scam, but I needed the money so I continued giving them the information. I replied to this email 3 times, as per their FAQ page, with no replies since then. I was hoping I could get my accounts or my money but it doesn't appear they are going to be helpfull at all.

I would not recommend using this company, their customer service is extremely poor and so far I am convinced that they are a huge scam.

This report was posted on Ripoff Report on 10/18/2011 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gamepalcom/internet/gamepalcom-attempted-to-sell-5-mmorpg-accounts-they-changed-the-information-and-never-s-790064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Employee Update: Contacted Multiple Times, Still Waiting

AUTHOR: GP Agent - (United States of America)

POSTED: Monday, November 07, 2011

Dear Aaron,

Without any real documentation on who you are, we are only assuming you are the one who sold 5 EverQuest Accounts that are "Pending" a reply back from you.

We have sent multiple e-mails to you updating you on how to proceed with your submission. During this time, we have yet to receive any e-mails back. I have gone ahead and resent those e-mails to you again as well as called the contact number listed. Without any response, we cannot take any actions on these orders.

If you could as well, signup for a facebook account, and message us directly here for faster communication. Our facebook account can be listed here. This process will only take 60 seconds for you to do and is the best way to move forward with your transactions
http://www.facebook.com/pages/gamepalcom/165053023531285

We cannot help you unless you response and instead of posting on here, you could have directly replied back to our messages in order for us to assist you. Please do this so we can proceed.

Thank you for your cooperation in this matter.

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