Report: #466372

Complaint Review: GameTap - Cambridge Massachusetts

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Ripoff Report is Xcentric Ventures

Submitted: Tue, June 30, 2009
Updated: Tue, June 30, 2009
Reported By: — Jacksonville Florida

Author Confirmed

Why?

GameTap 132 Fayerweather Street Cambridge, Massachusetts U.S.A.

Phone: 866-426-3827
Web:
Category: Internet Services

GameTap LLC , Lime LLC Game Tap Video Games Computer Online Cambridge Massachusetts

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We originally purchased the annual payment for $59.95 and then all of the sudden our 1 year renewal was approaching and we called and left a message to cancel. This company has never responded to that and then they charged us another $59.95 and says they will not refund our money. We never used the service so we explained on email that we cannot even utilize the service. They mentioned that you can go online and cancel, but we cannot even gain access to online because we never were able to login. Do not do business with this company because they will not honor cancellations and if you ever have any customer service issues- YOU WILL NEVER REACH A LIVE PERSON AND THEY PROMISE TO CONTACT YOU WITHIN 72 HOURS AND THAT NEVER HAPPENS. Buyer beware!!!

Ben
Jacksonville, Florida
U.S.A.

This report was posted on Ripoff Report on 06/30/2009 10:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gametap/cambridge-massachusetts-02138/gametap-llc-lime-llc-game-tap-video-games-computer-online-cambridge-massachusetts-466372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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