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Report: #778196

Complaint Review: Gametap - Internet

  • Submitted:
  • Updated:
  • Reported By: I Have A Complaint — Missouri United States of America
  • Author Not Confirmed What's this?
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  • Gametap Internet United States of America

Gametap gametap.com Refusal to issue a refund. Terrible customer service. Internet

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I saw an advertisement for the game Sniper Ghost Warrior. Gametap.com was offering a monthly membership to be able to play that game and some other games. So I signed up for the one month membership. After making the payment I downloaded Sniper Ghost Warrior and some other games. The only game that I was really interested in was Sniper Ghost Warrior but downloaded from Gametap it doesn't work. About half the games downloaded from Gametap don't work. So I requested a refund within 24 hours of signing up and paying for the one month membership. For some strange reason it takes a very long time to hear a response from them. One time it took me two days. The most recent email to them has been about 5 days and still no response from them. I have proof that the reason that Sniper Ghost Warrior downloaded from Gaemtap doesn't work because the download is corrupted. The proof is that when I downloaded the game from a different website and a different company then the game works. I deserve a refund from Gametap but they are ignoring me and refusing to make a refund.

This report was posted on Ripoff Report on 09/18/2011 11:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gametap/internet/gametap-gametapcom-refusal-to-issue-a-refund-terrible-customer-service-internet-778196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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