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Report: #1470859

Complaint Review: Garage Door Service - Ft Lauderdale FL

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  • Reported By: Jen1998 — Coral Springs FL United States
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  • Garage Door Service 5819 Park Rd Ft Lauderdale, FL United States

Garage Door Service GarageDPro Garage Door Repair scam Ft Lauderdale FL

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  I wished we would have researched how much a garage door cost.   All we wanted was 2 remotes to be programmed and the guy came out and said sorry the system we had was too old.   He said good news is he had one in his piece of crap van.   (NOTE:  should have been a red flag).  So, called hubby and figured we might be spending like 200.00-250.00.

 Turns out....it cost 540.00 and they state we got a 3 yr warranty.   (WHICH WAS HAND WRITTEN)  OH by the way...I had to buy the extra remote and sensors were not included.  Later next week we called about door not shutting and technician was rude and said I needed to re-align sensors.  UM....that's why we got the warranty.  

Later I researched our unit.  It costs 128.00 from LOWES and comes with 2 new sensors.   I then called "SEAN" who sounded like OMAR...and he was like well, does the opener work?  I'm like UM....it doesn't close & we have to manually shut it and go out the front door.  So, he said he would send someone out yesterday after fighting with him and said we did purchase the warranty.  

He said if the actual opener works...than we are good.   I said no it doesn't and it's because of the sensors that were NOT installed.   So, he said just this one time he would send someone out.  SO, Omar called and argued with me about how I agreed on the price and got the warranty and that it's not covered.  

OMG....I can't believe how unprofessional he was.   So, he said "MAYBE he would come out between 6 or 7 last night.  Of course....no show.   So, hope they or HE have can sleep well at night knowing they are ripping people off.   It is now 1/5/19.   No one ever contacted us.  

This report was posted on Ripoff Report on 01/05/2019 12:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/garage-door-service/ft-lauderdale-fl-33312/garage-door-service-garagedpro-garage-door-repair-scam-ft-lauderdale-fl-1470859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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