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Report: #429999

Complaint Review: GE Money Bank Care Credit - Orlando Florida

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  • Reported By: San Jose California
  • Author Confirmed What's this?
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  • GE Money Bank Care Credit CareCredit.com Orlando, Florida U.S.A.

Care Credit GE Money Bank No Statement mailed month promotional rate expired.Charged full 1 year interest on original balance. Orlando Florida

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My dentist had me sign up for Care Credit after a very expensive root canal. The way it was explained to me at that time, was that I would have no interest on the account as long as I paid it off per the agreement. My promotional period expired in January 2009. Funny - how I did not receive a statement from Care Credit/GE Money Bank that month. Then my February statement shows up with a late fee. There was no mention at that time on that statement that the promotional period had expired or any interest charges. I called Care Credit & a very rude representative said they would not refund the late fee I was charged, even if my statement for January was "lost in the mail". I was upset, but accepted the inevitable on that issue & paid my normal payment.

I had forgotten that the promotional period was expiring & that I needed to pay off the balance orhave to start paying finance charges.

I just received my March bill this weekend. Now these rude scam artists have really messed with me. Since the promotional period is over, I am being charged interest for the full amount I opened the account on for the entire year. So, even though I now was only going to owe them $700, they charge me interest on $1,600 - over $300 in one charge. I called them today & was told that the interest was only deferred & this is in the original agreement I signed.This seems like it should be illegal. Especially with the funny business of not sending me a statement in the month the promotion expired.

I will also be going to the Better Business Bureau on this one & report the problems to my dentist.
I hope someone is doing a class action suit against these people, I'd like to participate.

Suzer
San Jose, California
U.S.A.

This report was posted on Ripoff Report on 03/02/2009 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ge-money-bank-care-credit/orlando-florida-32896-5039/care-credit-ge-money-bank-no-statement-mailed-month-promotional-rate-expiredcharged-full-429999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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