GEEK SQUAD, Best Buy Never, ever think Geek Squad is there to help you, called at 4 o'clock told it would be 20 minutes to an hr 2 and 1/2 hrs later disconnected and had to start all over and was told it would be at least 2 hours before they could get to me and I would still need to be at my computer. Its now 4 1/2 hours into this journey and still no support. WHAT A WASTE OF TIME AND MONEY NEW PORT RICHEY FLORIDA Nationwide

Bought a computer and was talked into buying the Geek Squad package for support

First time user called up and was told it would be 20 minutes to 1 hour before I would get help.

2 1/2 hours later NO HELP YET and was disconnected

Called back and put back in the cue and was told it would be at least 2 hours and that I would need to be infront of my computer

Guess what 2 1/2 more hours have passed and still NO SUPPORT

GEEK SQUAD IS A HUGE WASTE OF MONEY THEY DO NOT LIVE UP TO THEIR PROMISES