Report: #1464528

Complaint Review: GEEK SQUAD - Minnesota somewhere Minnesota

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  • Reported By: Josh — United States
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  • GEEK SQUAD Minnesota somewhere, Minnesota United States

GEEK SQUAD BEST BUY They Lost My Data and Told Me Too Bad Minnesota somewhere Minnesota

*Consumer Comment: Call your IT Department

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I subscribed to Best Buy / Geek Squad Remote Online Tech Support Subscription to free up my hard drive disk space.  In the process they lost 100s and 100s of my work files (excel spread sheets, word documents, etc) that took me months and months of work to create.  After repeated attempts to have them reverse their malpractice the Corporate Drones essentially just told me in typical Corporate Speak that it is too bad.....we are not responsbile for lost data fine print disclaimer.  And the little weasel at the Higher Level Corporate support was a total D-bag about it.  What can you expect from a D-bag who gets his little power trip jollies sitting behind a desk, a computer and a phone.  Spineless Dbag who must have got picked on in High School and this is his payback for not getting any girls. No wonder your Best Buy Stores are closing up too with this act of non accountability.  Never will my company of 247 employees buy anything from BB/GS again.

This report was posted on Ripoff Report on 10/14/2018 07:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geek-squad/minnesota-somewhere-minnesota/geek-squad-best-buy-they-lost-my-data-and-told-me-too-bad-minnesota-somewhere-minnesota-1464528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Call your IT Department

AUTHOR: coast - (United States)

POSTED: Sunday, October 14, 2018

Certainly a company with 247 employees has a dependable backup strategy.

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