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Report: #928103

Complaint Review: Geico Car Insurance - Internet New Hampshire

  • Submitted:
  • Updated:
  • Reported By: Chris — Rye New Hampshire United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Geico Car Insurance Internet, New Hampshire United States of America

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Talk about this loophole that Geico uses to their full advantage to rip people off. According to Geico they cover glass under comprehensive in their policies. What does that mean? That means if your windshield breaks and you put in a claim and your deductable is $500, that means your paying out of pocket because Geico will say their policy says they will cover anything over that. So Geico says they cover glass, but in reality they do not. When I was on the phone with them putting in a claim, I was told that I had to pay for it myself since my deductable was higher than the value of the glass. I was also told to go ahead and file against them for they were not doing anything illegal. Why would they point out that they were not doing anything illegal? Because they know that they are pulling a scam because of loopholes in the wording in their contracts. So if you have Geico and you think you have glass coverage, think again. You will be paying out of pocket to get that windshield fix, and Geico will be laughing all the way to the bank.

This report was posted on Ripoff Report on 08/16/2012 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/geico-car-insurance/internet-new-hampshire-/geico-car-insurance-ripping-off-their-customers-glass-scam-internet-new-hampshire-928103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
9Consumer
1Employee/Owner

#11 General Comment

"What" your totally wrong.

AUTHOR: Get your Facts Correct - ()

POSTED: Sunday, November 23, 2014

To say that everyone knows that windshield coverage is always filed under Comprehensive is totally Wrong. 

I had 9 windshields completely replaced by Liberty Mutual over a 12 year period and didn't pay a dime, and I had a $500 deductible on my comprehensive. Because Liberty Mutual treats window repair/replacement totally separate from comprehensive coverage.

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#10 REBUTTAL Owner of company

Totally True!

AUTHOR: Trevor mill - ()

POSTED: Friday, February 21, 2014

Chris is right. My wife had the rear glass shot out of her 2003 Yukon and Geico wouldn't help as they "have no glass specific deductibles". The rear window cost me $875 on the spot as my standing deductible was $1000......DUMPED Geico immediately after.

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#9 General Comment

Deductible

AUTHOR: Brian W - (United States of America)

POSTED: Wednesday, November 21, 2012

Okay, let me start by saying I absolutely HATE GEICO. buttt, the glass is covered under comprehensive if it cant be repaired. so you need to pay your deductible, GEICO doesn't care about their customers so they never suggest low comp. deductibles (AS a nationwide agent I always tell people to carry $100 or less for their comp deductible) if its repairable most companies will do it for free.

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#8 Author of original report

No pay for glass

AUTHOR: Chris Canterbury - (United States of America)

POSTED: Tuesday, November 13, 2012

You dummy, I now have Liberty Mutual and glass is covered under glass not comprehensive. I don't pay a dime for glass like you do hahahahahahaha. Keep throwing money away idiot.

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#7 Consumer Comment

so much trouble to clone

AUTHOR: The Outlaw Josey Wales - (United States of America)

POSTED: Tuesday, October 16, 2012

 what a great honor to know that team rebutt is cloning me again. number 6 is not mine, kenny come out from hiding  and face the music

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#6 Consumer Comment

i was wondering

AUTHOR: The Outlaw Josey Wales - (USA)

POSTED: Tuesday, October 16, 2012

if i salted my buggers would they taste better?

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#5 UPDATE Employee

What?

AUTHOR: Ed - (USA)

POSTED: Friday, August 17, 2012

So let me get this straight, you were ripped off because you didn't know that your Comprehensive coverage has a deductible???  That's on you.  Everyone and his great grandmother knows that glass in covered under your Comprehensive coverage, and has a deductible. 

All you had to do tell GEICO that you wanted a low deductible.  Stop blaming other people for your own stupidity.

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#4 Consumer Comment

Cloned again

AUTHOR: The Outlaw Josey Wales - (United States of America)

POSTED: Thursday, August 16, 2012

 what a great honor to know I get under the skins of team rebutt, they can't take what they dish out. So sad

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#3 Consumer Comment

sorry ken

AUTHOR: The Outlaw Josey Wales - (USA)

POSTED: Thursday, August 16, 2012

your reply was totuly korrect so im sorry i lack the cents n high skool education to contribute to RR. yes im the one that keeps clickn a bunch on the no button even though your post was useful

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#2 Consumer Comment

way to go kenny

AUTHOR: The Outlaw Josey Wales - (United States of America)

POSTED: Thursday, August 16, 2012

 always on the side of the consumer, great rebutt. how many that makes for the month???? did you qualify for a prize for having the most useless rebutts??? your number one in my book.

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#1 Consumer Comment

You should change insurers so you can find out they ALL have this provision.

AUTHOR: Ken - (USA)

POSTED: Thursday, August 16, 2012

Are you saying they are violating the terms of your WRITTEN policy with them?

They are NOT.

You have the deductible to keep your premiums a little lower.  A bunch of small insurance claims are costly to the insurer.
See if you can get full (non-deductible) coverage and check the price difference.

You have NOT, in any way, been Ripped Off.

" I was also told to go ahead and file against them for they were not doing anything illegal. Why would they point out that they were not doing anything illegal? Because they know that they are pulling a scam because of loopholes in the wording in their contracts. So if you have Geico and you think you have glass coverage, think again. You will be paying out of pocket to get that windshield fix, and Geico will be laughing all the way to the bank."

It's NOT a scam or a loophole,  If you don't believe it, file a claim with your state's insurance commissioneer....he could use a good laugh.

The reason they pointed out "they weren't doing anything illegal" has an obvious answer...they  WEREN'T doing anything Illegal.  It's not a conspiracy.  You're dead wrong and won't own up to it.

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