Report: #1209210

Complaint Review: Geico insurance company - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Shaneldiamond@gmail.com — Portland Oregon
  • Geico insurance company Nationwide USA

Geico insurance company !! Several customer complaints with insurance claim adjuster Brittany with geico claims..continuously lies to her insurers about there lost wages! Illegally hassling employers of insurers .. And will not pay up lost wages ! Florida Nationwide

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This story will make you question... If the auto insurance company you have been with for the last past years wil have your back once your in a auto accident? I have been with geico insurance for 10 years, I recently was in a auto accident with 3 of my children in the vehicle , when a drunk driver speed through a stop sign and ambushed vehicle ! My car flipped over and was completely totaled. I was knocked unconscious and my daughter had a panic/ asthma attack while my two boys were cut up by all the broken glass. I truly thought that was the end as I seen my life flash before my eye in an instinct. thankful to a higher power myself and my three children survived the accident.

My family suffered physically, mentally, emotionally, and much more. My car was deemed a total loss " of course" and I made it out with a several damage disc, lumbar, cervical damage, head trama etc. I suffered significantly. My children are all under the age of 6 so they were saved due to there car seats pertecting them from any harm. But they did have to get there face, arms, and neck stitched up due to broken glass. 

To make a very complex story short, dye to my injurys obtained during my accident .. I can no longer work! I have physical therapy 4 days out of the week.. To try to get my body back to normal . I have always worked very hard to provide for my family. And as a private contactor I do diffrent assignments with diffrent companys. 

I was told by geico insurance to provide them with my current employers info, I did just that . Then I was sent a form" employment/ income verification form. And was told to have it filled out by my employer, I did just that. I was told after they recieve my " income verification forms" from my employer that they will start my " wage lost" and send me a check on the mail.  

1 week pass, 2 weeks pass, 3 weeks past, now I'm getting worried. What's going on? I call my claims adjuster Brittany, " I explain it has been 3 weeks already and I have not evidenced any check for my lost wages . I explained I have 3 children, rent, bills, car payments etc. She says " oh, sorry I need them your employer " to also send a letter with there company heading saying you were employed, how much you were payed, how you were paid etc."  I'm like " you have to be kidding me". All of that information was on the forms you had my employer fill out 3weeks ago!

she states" well that's what we need" get that to is and your checks will be on there way". I politely responded" ok and hung up. I was in tears by this time. My rent is now due, I have a shut of notice for my gas bill, and I have no food in my home to feed my children. 

So I call my employer and ask for them to send a letter confining my employment with there company and also verification of my pay etc. ok they send it to Brittany at geico . another week passes , then another. I call geico claims to follow up. Still no check. They direct me to " Brittany , she says oh, i apoligize I didn't get to it last week. but we have it" I'll take a look and you will have your check by the end of the week.

nope, nothing at all.. Nothing! I have been with geico insurance for 10 years. Have never I mean never ever missed a payment. And they won't even hold to there policy! She keeps giving me the run around. She's calling my employer asking them questions about there business that dosent even relay to my employment. She questioned my boss about her answering machine, about her position. She even said she wanted her company tin number. 

this is sad, and not acceptable . I now have a 72hour notice to move. me and my children will soon be homeless . I don't know what to do. I can't believe geico is doing this to my family. I'm physically incapable of working at the time. And I feel hopeless . I had to get several food boxes just to feed my children. 

I need help, please expose this company for what it really is! If my rent is not paid by Monday " February 15" me and my children will be out in the streets. I'm a hard working single mom of three, proud mother and thanks to geico I can't even keep a roof over me and my kids head.

i pray what's in the dark comes to light and this company will be taken down .. For wrong doing of there companys, harassing employers , lowing to the insurers etc.

im running out of options.. If anyone knows of a church or of someone that can help me cover my rent for February that will be greatly apreciated. I'm inbarrassed to even ask, this is a humbling situation. Please help. Thanks and god bless.

ms. Shanel

Anything would help in this situation. I look forward to hearing from you all. 


This report was posted on Ripoff Report on 02/15/2015 01:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/geico-insurance-company/nationwide/geico-insurance-company-several-customer-complaints-with-insurance-claim-adjuster-br-1209210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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