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Report: #234254

Complaint Review: GEICO - GETZVILLE New York

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  • Reported By: Tupper Lake New York
  • Author Confirmed What's this?
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  • GEICO www.geico.com GETZVILLE, New York U.S.A.

GEICO Harassment employee insider knows GETZVILLE New York

*Consumer Comment: Something wrong with GEICO today

* : You are correct

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I work at the Geico office in Amherst NY and I can attest to the fact that it is a horrendous place to work. If your supervisor doesn't like you GOD help you!!!!!!!!!While working there I was constantly harrased.

If you are not deemed worthy enough to join any of the cliques there then they make your life a living hell. I know of one supervisor there named Alex that is having a inappropriate relationship with a rep named Heather despite the fax that he is married w/children.

Also Geico routinely promotes people that are not qualified into supevisory and management posseions and then wonders why we have such problems with PFC as geico calls (professionalism friendliness and courteousness). Also a supervisor named Leta on the team a couple sections over from mine allowed an associate I believe her name was raquel to be paid for a full day of work despite the fact that she did nothing but sit and cry and be consoled by some coworkers and the supervisor because her boyfriend had recently dumped her.( I know for a fact that if this was anyone else we would have been told to get to work , or made to go home w/o pay!!!! This was on 11/03/06 I believe. That day there almost a 100 calls on hold, yet she was allowed to sit around and cry and be a distraction to workers who were not lucky enough to have a friend as a supervisor. And if that weren't bad enough This same supervisor allowed another associate named kristy to come in late even while on a warning for dependibility.( A dependibility warning with GEICO means if you are even a minute late within the 3 to 6 mths of the warning period, you will be fired). But not so if you are friends with your supervisor. This particular associate's supervisor let her come in late numerous times while on warning. And miraculously even after a warning She still comes in late.She also allowed raquel to recieve pay w/o working and Kristy to be repeatedly late and then let her lie and say it was for FMLA( Family Medical Leave Act ) so that she wouldn't be fired ) This supervisor in addition to others( i admit I am afraid to name them at this time) and I'm just talking about Interpersonal things. I don't think there is enough space to write all the illegal things I have seen @ geico w/ management approval such as harassing policyholders to buy unwanted coverage repeatedly whenver they call despite then saying they saying they did not want or need it. Or adding coverages such as road service or rental cars w/o their knowledge, and switching coverages so they can later jack up rates. and this isn't even the worst of it. Geico management claims to ethical yet they allow these things to take place and if you do not do these things aforementioned, you are threatned w/ your job. People cancel their policies in droves once they realize they been baited and switched ..................Once I quit I will definately report this to the NYS department of Insurance and the Attorney Genrals office but for now I am saving my paycheck.

Lindsey
Tupper Lake, New York
U.S.A.

This report was posted on Ripoff Report on 02/03/2007 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geico/getzville-new-york-14068/geico-harassment-employee-insider-knows-getzville-new-york-234254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2

You are correct

AUTHOR: Ex-employee - (USA)

POSTED: Tuesday, August 18, 2009

GEICO is a horrible place to work. A lot of turnover in the call centers.

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#1 Consumer Comment

Something wrong with GEICO today

AUTHOR: Steve - (U.S.A.)

POSTED: Monday, February 05, 2007

I posted on another complaint that practices at GEICO seem to be bad lately, and we have been with them several years with a spotless record. We even got our sons to go to GEICO originally..

But last month, GEICO said we had a 30 day lapse with our comp. policy and cancelled our policy supposedly on the day we made our payment. This was not true! We investigated this, and found we overpaid our policy in fact and all of a sudden, we get a reissued insurance policy from GEICO, with same policy number as original, but now it shows basic liability with NO collision (comp.)coverage as the policy had previously as is required by our auto lender!!! How can this be? We are paying the same premium now wiht reduced coverage? WHY??? GEICO told us to get our collision back on, our policy premium would now go to 50% higher! WHY?? What is going on here??

Now the DMV here in NC has been in touch with us and wants a fee paid saying GEICO contacted them and said we had no insuance! But we do have it and still have the same policy and have paid ahead! Our lender is uspet ebcause GEICO shows we have no collision coverage which is not true! I have our policy from December showing full coverage, then we have same policy reissued last month showing only basic liability with no collision...??

GEICO this morning is giving us the runaround on phone and they do not want to fix their database or records as we still have the same policy, paid for full comp. yet they show we have a lapse and lowered our coverage to only liability.

If the policy was cancelled, would it not make sense a new policy would show a new policy number?? But this is not our case.

THIS IS ALL WRONG. WHAT IS WRONG WITH GEICO? CAN ANYONE CONTACT US ABOUT THIS, AS DMV WILL DEMAND OUR PLATES BACK IN 6 DAYS UNLESS GEICO PROVES TO THEM WE HAD INSURANCE AND FAXES A FS1 FORM WHICH GEICO REFUSES TO DO......

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