Geico Geico Insurance Geico declared me at fault dishonestly Bethesda Maryland

If you were to read my posting, you would see that it has nothing to do with the price of parts or the work done by any body shop.  It has everything to do with honest, intelligent, reasonable assessment of the situation and listening to the customer rather than making up renditions of what the customer is saying and being an arrogant jackass and insisting he know more than someone who was present during the accident.

So, then, why the rebuttal?  Are your listening and reasoning skills as poor as this interviewer and his manager?

Really.  When someone speaks of the effects of pests on apricots, do you answer with an analysis of how motorcycles corner in the rain?

I know I'm being a bit hard here, but I paid for insurance from a company I assumed knew how to handle situations related to what they were covering.  I was obviously not at fault in this accident.  I don't see why this interviewer was bent on twisting my words to fit his preconceived notions rather than listening with integrity and an engaged brain to someone who was actually there and saw what happened.

Really, this butthead and his incompetent manager had absolutely no active listening skills at all.  They were the kind of people who would tell you they understood what you said rather than repeating what you said and asking if they understood you correctly.  They came to conclusions and shaped your words to fit their agenda and preconceived notions.  They were absolutely resistant to knowing what actually happened.  And like the arrogant jacka**es they were, they insisted they were right and I was wrong.

I found that offensive.  Now, they can buy or sell parts in any manner and I may approve or disapprove of that.  But, it has nothing to do with what caused my disappointment.

What bothered me is they did not listen.

And apparently neither do you.

If you read your policy all the way through, you will notice an item that says aftermarket parts can be used.  No insurance company will put new parts on a used car. Body shops like to as it increases their profits.

From your complaint, it sound like the body shop did shoddy work.  I suggest you write a letter to the State Insurance Department and to the local Better Business Bureau (for the body shop).

Keep in mind that there are essentially 3 tyepes of car parts: New, Used and Aftermarket. Aftermarket parts are NOT used. They are simply made by someone other than the manufacturer of the vehicle. Indeed, many car parts for NEW cars are not made by Ford, GM, etc. they are made by someone else. If you need say spark plugs for your car, you get AC Delco or some such. Are THEY used parts? Of course not. But Ford, etc., do not make them. That does NOT make them inferior.