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Report: #1239252

Complaint Review: Geico - Nationwide

  • Submitted:
  • Updated:
  • Reported By: James M — Los Angeles California USA
  • Author Not Confirmed What's this?
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  • Geico Nationwide USA

Geico, Geico Auto Insurance, Don Brown, President Geico secretly uses junk parts to "fix" damaged cars ,it's in the contract that they get to do this, Headquarters Maryland Nationwide

*Author of original report: So you admit Geico uses "after market parts."

*Consumer Comment: Really! An ex-employee?

*UPDATE EX-employee responds: Junk Parts to fix car

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Did you ever wonder why Geico can afford to advertise so frequently? Also, how can they save you 15% in 15 minutes on your insurance bill? The answer, as I learned first hand, is simple. In the Geico contract, there is a little clause that says they get to use "like parts" when they fix your vehicle. "Like parts" in the context of their insurance agreement does NOT mean like the parts that are on your vehicle. It means they can scrounge for parts on junk cars, use rusted parts, buy parts in the after market, use non-original manufactured parts from the car maker, source from China, South America, Mexico. The parts they use do not have to fit properly, or last,  and you won't know unless you can see the problem from the outside. How do I know this? I had a policy with Geico when I was involved in a 12 car accident. The police assigned full blame on an uninsured driver so Geico, by law, was responsible to repair my car because I had uninsured motorist coverage. I took my brand new SUV to my trusted, preferred body shop. Geico complained because they wanted me to use their preferred bodyshop so they can hide their dirty little "like parts" secret. Since my car was brand new, I instructed my shop to source the part for the manufacturer. Geico complained bitterly. They got nasty and refused to pay. I had to pay over $700 out of my own pocket, beyond the deductible to get my SUV properly repaired. I was injured in the accident but Geico refused to pay my medical expenses. When I contacted 3 different injury attorneys, I was told that Geico will fight every case to the max and it would take years to collect, and it is likely I will never collect. When I contacted the corporate office they were nasty to me. I highly recommend that you stay away from these reptiles. It's no wonder their mascot is a lizard.

This report was posted on Ripoff Report on 07/01/2015 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geico/nationwide/geico-geico-auto-insurance-don-brown-president-geico-secretly-uses-junk-parts-to-fix-1239252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

So you admit Geico uses "after market parts."

AUTHOR: - ()

POSTED: Tuesday, September 26, 2017

Don't be stupid folks. The term "after market' is a loose way of saying parts wherever they can find them. Also "After Market" parts are NOT supervised by the original manufacturer. What a laugh. Geico cheats, lies, refuses to pay full claims and pushes junk parts and will not pay for injuries. Trust me, I have first hand experience with this JUNK company.

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#2 Consumer Comment

Really! An ex-employee?

AUTHOR: BrandMob - (USA)

POSTED: Tuesday, October 18, 2016

Geico is unique in that they do use junk parts, and the so called "after-market" parts are not made from standard tooling and do not fit properly and are not rust treated. They find their parts in junkyards from crashed cars and have their preferred body shops hammer them back into shape and use plastic body filler on rusty parts.

Why do you think the can afford to advertise so much. If you get injured in an accident they fight every penny of medical costs. Most injury lawyers won't touch a Geico case because they will fight hard to avoid payment. The strategy is to keep all lawyers afraid to challenge them.

The rebuttal above is from someone who claims he is a "former" employee. If you believe that I've got some swamp land in Florida I can sell you which would be a perfect place to build your home on.

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#1 UPDATE EX-employee responds

Junk Parts to fix car

AUTHOR: Ex-Employee - (USA)

POSTED: Wednesday, August 17, 2016

Geico and other insurance companies do not use Junk parts to fix vehicles. They do use what is called Aftermarket Parts. These are parts mde by different companies, under the strict supervision of the original manufacturer.

All insurance companies do this. Don't you think it is rather expensive to put new car parts on an older car?

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