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Report: #1327935

Complaint Review: Get Response - Internet

  • Submitted:
  • Updated:
  • Reported By: Carlos Burgoa — La Paz California Bolivia
  • Author Confirmed What's this?
    • Why?
  • Get Response Internet USA

Get Response GetResponse canceled my account 6 months before the lease ends Internet

*UPDATE Employee ..inside information: Response
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I am the administrator for  the email marketing for a Bank in Bolivia: Banco Unión.

I recently got an email list of customers who need a bank loan using JotForm on my Facebook page . Yesterday I sent these customers an email with my GetResponse account with more information. These customers knew I was going to contact . Since today I can’t enter my GetResponse account, and I received a notification that my account had been deleted . It is also important to mention that I had paid the service for one year from March 2016 , GetResponse swindled me the value of 6 months of service. I'm pretty upset and I want my money back for the service I paid.

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This report was posted on Ripoff Report on 09/13/2016 12:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/get-response/internet/get-response-getresponse-canceled-my-account-6-months-before-the-lease-ends-internet-1327935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee ..inside information

Response

AUTHOR: GetResponse - (Poland)

SUBMITTED: Wednesday, January 04, 2017

POSTED: Wednesday, January 04, 2017

Hello,

GetResponse account in question was disabled by Compliance Team on September 13, 2016 due to unacceptably high ratio of "unknown user" bounces that your campaigns generated.

This was done due to security reasons and in accordance with our Terms of Service and Anti-Spam policy:

https://www.getresponse.com/legal

https://www.getresponse.com/legal/antispam.html

After discussion with Compliance Team the account was enabled after 2 days and since then it has been up and running.

Thank you.

Kind regards,

GetResponse Team

http://www.getresponse.com

 

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