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Report: #424912

Complaint Review: Gexa Energy - Spring Texas

  • Submitted:
  • Updated:
  • Reported By: Spring Texas
  • Author Confirmed What's this?
  • Why?
  • Gexa Energy PO BOX 659410 Spring, Texas U.S.A.

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I am so tired of dealing with Gexa. When I enrolled with them my rate was .10 now it's 23.6 per kwh! I'm single and they won't work with you on payments ALWAYS turn them off even if you paid they say things like it should have been paid by 4:00. I think they are gauging Houston to pay for the rebuilding of another city. I'm switching as soon as I can. I asked them that but they deny it. Don't do business with them.

Kathy
Spring, Texas
U.S.A.

This report was posted on Ripoff Report on 02/16/2009 11:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gexa-energy/spring-texas-77380/gexa-energy-i-spring-texas-424912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Not exactly, but yes, a rip-off

AUTHOR: Gexacase - (U.S.A.)

POSTED: Tuesday, February 17, 2009

Gexa has raised their rates statewide, so they are not gauging Houston, they're raising rates everywhere.

But the contract says they can, right? So we were suckers, right, nothing we can do, right?

No. I figured something out. They messed up--got a bit too greedy.

I'm not only an affected customer. I'm also a lawyer. They might be liable in a statewide class action. Please contact me if you have any interest in getting involved. gexacase@yahoo.com

In any case, please switch your retail electric provider soon if you can. It may be that your apartment requires that you use Gexa. Sigh.

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#1 Consumer Comment

Not exactly, but yes, a rip-off

AUTHOR: Gexacase - (U.S.A.)

POSTED: Tuesday, February 17, 2009

Gexa has raised their rates statewide, so they are not gauging Houston, they're raising rates everywhere.

But the contract says they can, right? So we were suckers, right, nothing we can do, right?

No. I figured something out. They messed up--got a bit too greedy.

I'm not only an affected customer. I'm also a lawyer. They might be liable in a statewide class action. Please contact me if you have any interest in getting involved. gexacase@yahoo.com

In any case, please switch your retail electric provider soon if you can. It may be that your apartment requires that you use Gexa. Sigh.

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