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Report: #226598

Complaint Review: Gexa Energy - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Houston Texas
  • Author Confirmed What's this?
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  • Gexa Energy 20 Greenway Plaza Suite 600 Houston, Texas U.S.A.

Gexa Energy hidden account deactivation fee ripoff Houston Texas

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When I signed up the Gexa Energy service, I was told that there is no switching fee, no cancellation fee, and I can
switch to other company anytime I want. My contract states in large letters $0 cancellation fee.
As I moved, I called to close my account. In my last billing statement, Gexa Energy charged an account deactivation fee of $15.00 for canceling my service. The sales representative never mentioned anything about it when I signed up with Gexa, I would never sign up if I know anything about this scam. I found out that after signing the contact, Gexa did send me a welcome package with detail of service agreement, and it does state in the fine print else where that there is a $15.00 fee for termination of service. I think I am not the only that got tricked by Gexa misleading marketing tactic. And, I wont be the last one. If you ever want to sign up with them, have to think about it twice.

Y
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 12/21/2006 08:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gexa-energy/houston-texas-77046/gexa-energy-hidden-account-deactivation-fee-ripoff-houston-texas-226598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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