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Report: #274953

Complaint Review: Global Internet Solutions - Santa Monica California

  • Submitted:
  • Updated:
  • Reported By: Orange California
  • Global Internet Solutions 7336 Santa Monica Blvd., Suite 30 Santa Monica, California U.S.A.

Global Internet Solutions Company overcharged and refuse cancelation Santa Monica California

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I have just signed up a web hosting service with Global Internet Solutions or GISOL for $5.95 per month on 9/17/2007 at 8AM based on their website advertisement and I had signed up for only 1 year at the total fee of $72. However, they charged me $1,078.22 based on their indication that I am a previous user and need an upgrade.

I disputed and request for cancelation at 10AM on the same day 9/17/2007, but when I spoke to a customer service on the phone, they indicated that because I have a previous account with them, I need to have an upgrade not a new account. They insisted that I need to be charge 36 months at $29.95 per month, despite their website advertised $5.95 and $7.95 per month. They also have a slogan on the website that "Once you sign up, the fee never goes up. " I just want to cancel and get my refund but they said that I can not cancel until 8 months later.

I need your help in resolving this, because I don't think this is an ethical business practice.

Tim
Orange, California
U.S.A.

This report was posted on Ripoff Report on 09/17/2007 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/global-internet-solutions/santa-monica-california-90046/global-internet-solutions-company-overcharged-and-refuse-cancelation-santa-monica-californ-274953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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