Global Warranty Group - Scam/Ripoff Company New York

 Started a Claim in October. Send me the wrong phone which would not charge unless plugged at all times to the power outlet. Called and said that they would send me a check for me to purchase new phone. Sent broken (original & replacement) equipment as per instructions and still took out the full phone price of a phone $699 from my credit card. Have been calling since October.

I had to purchase a new phone since I could not use the one sent from them. Now online it says my claim is closed and according to them its because they will issue the money for me to purchase the phone..it has been 3 months that they have been telling me the same story.

Therefore, they took $699 from my account and have not refunded and still need to send me the check to pay for the phone I had to purchased. I am at a loss of the deductible, plus $699 + $800 for new phone purchased.