Complaint Review: Google - Internet
- Google Internet USA
- Phone: 855-492-5538
- Web: https//wallet.google.com
- Category: Online banking
Google Google wallet Google stole my money from my wallet SFO Internet
*Consumer Comment: PLEASE READ
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I had a google wallet account. i used it for various internet pyment. recently my wallet card had some unauthorized transaction from various places around california. I live in Philadelphia PA. Most of them got rejected as i never had much balance. Strangely there was a transaction of 22$ which was my exact wallet balance. it was unauthorized and again the charge was from a safeway store in california and it got approved.
i reported google with and they agreed that my wallet card was compromised and they will send a new card. they also registered about the refund.
however yesterday 9-22-2015 i got an email from google that my wallet account was canceled due to suspicious activity. inspite of sending valid documents they marked me as a spammer.
also it have been couple of weeks to the unauthorized $22 charge and i still dont see it returning.
now my complain is -
they marked me as the suspicious user instead of launching an investigation on the suspicious activity on my card.
they also didnt retured my money.
the most strange thing is how can my exact balance of wallet card was charged from the safeway store. only way is that if an google employee knows about my balance and charged my exact wallet money.
May be this is happening to other users also. but the amounts are so small that people are ignoring.
This report was posted on Ripoff Report on 09/23/2015 11:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/google/internet/google-google-wallet-google-stole-my-money-from-my-wallet-sfo-internet-1256732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
PLEASE READ
AUTHOR: Susie - (USA)
SUBMITTED: Thursday, June 16, 2016
OK so I am living a nightmare! I am a victim of long term identity theft! Please if you ever listen to anything trust and believe I KNOW what I'm talking about not because it was my profession but because I was force to figure it out. I've list everything in the processes this was due to BANK OF AMERICA EDD, AND GOOGLE INC thinking they knew better and not contacting me after flagging a account 13 times. There was 7000 by estimate taken from my umemployment card alone! I called every company immediately yet every company refers me to the next so that nobody has to address their system doesnt match. There is no possible way to reconcile, I get emails daily from various Google reps asking for information that was never provided in the first place from what I can tell wallet an play store both billed close to 4000 nobody has investigated. They are in my job accounts changing info. There's so much more just please check your accounts I had red box clear the account after Google took what the wanted so my balance would be zero when I called. This was back pay that I was told was there I'd call because I kept getting password wrong an the ball was zero for months they cleared 900 checks in 20 Minutes! Just bottom line if you were ever compromised be afraid! I relive this daily I keep getting emails asking g for transactions I never got when I explain they try an pass off invoice numbers for other days. I'm tired please protect yourself!


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