Report: #91917

Complaint Review: GoTech Financial - St George Utah

  • Submitted:
  • Updated:
  • Reported By: Gladstone Oregon
  • GoTech Financial 354 East 600 South St George, Utah U.S.A.

GoTech Financial said I could call customer service if needed to cancel was told by customer service that I could'nt cancel only extend payment St George Utah

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GoTech contacted me by phone and offered me a credit card to help rebuild my credit. They also offered me a deal on long distance with PROTEL. I called GoTech customer service 3 days after I signed up to cancel and was told that I couldn't cancel I could only extend out my payment of $219 for three months. I had asked the person I spoke to to set up this deal "what if I want to cancel" and he told me to call customer service and they could help me. He never told me that there policy was to not allow cancellations.

In regards to the long distance company PROTEL, I misunderstood what the recording I was listening to meant (I was being prompted on what to say and admit I didn't listen very well).

I found GoTech to be very misleading and what sounded like such a good offer turned out to be a nightmare. I cannot afford the $59.90 PROTEL took out of my checking account and I certainly cannot afford the $219 that I am stuck paying.

Gladstone, Oregon

This report was posted on Ripoff Report on 05/18/2004 09:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gotech-financial/st-george-utah-84777/gotech-financial-said-i-could-call-customer-service-if-needed-to-cancel-was-told-by-custom-91917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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