Complaint Review: Gourmet Cooking - VanNuys California
- Gourmet Cooking 7850 Fuffner Ave VanNuys, California USA
- Phone: 888-528-8486
- Web:
- Category: Kitchens
Gourmet Cooking Never received an invoice, just outlandish charges on my cc!! VanNuys California
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I recently ordered a cook book from this company thru a link off another site. When I placed the order, there were some additional offers for $1 each. I took advantage of some of them. I expected the total order to be around $20.
When I received the package, there was no invoice, just a shipping notice. I never received any kind of bill or anything giving me any other dollar amount.
Last month, they billed my credit card $36.99. This month, they billed me for $39.99. When I finally was able to reach someone in the company, I was told that I had authorized the total bill of (around--I can't remember the exact amount right now) $156. If I want to return the items, they will refund the last payment of $39.99. I asked them to send me a copy of my order, and was told that they couldn't do that.
What reputable company does not send an invoice with their merchandise? And why can't they send me a copy of my original order?
This report was posted on Ripoff Report on 01/08/2015 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gourmet-cooking/vannuys-california-91406/gourmet-cooking-never-received-an-invoice-just-outlandish-charges-on-my-cc-vannuys-cal-1200233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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