GovSimplified Deceptive Advertising-Refused Full Refund for Services Provided for Free by the Social Security Administration Miami Florida

Research GovSimplified, and you'll discover that they've had a class action lawsuit brought against them for "deceptive practices." I wish I had known that before I went online to the social security administration website to learn how to change my name on my social security card after getting married. GovSimplified intentionally designed their website to look almost identical to that of the SSA, and make every effort to not clarify that they are a third party providing what is a free service (getting a new social security card is entirely free!) for fees of $37 or more, depending on what "package" you purchase. They supply a link on the right side of the webpage suggesting that you request a new SS card online instead of waiting in line at the nearest social security office. At no point do they indicate that they are a business independent of the SSA. I had already purchased a package, thinking I was dealing directly with the SSA, before I realized that they were a third party company with over 122 complaints filed with the Better Business Bureau. When I called to complain and request a refund, I was denied on the grounds that they had already sent me the relevant paperwork (which you can download for free from the SSA website) and postage to mail any relevant documents. After several minutes of expressing my displeasure with their "service," they refunded half the amount I had paid. Please do not fall into the same trap I did. You can do everything for free through the SSA. GovSimplified is nothing but a scam.