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Report: #622245

Complaint Review: Grand Canyon University - Phoenix Arizona

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  • Reported By: TraceyAW — San Antonio Texas United States of America
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  • Grand Canyon University 3300 W. Camelback Road Phoenix, Arizona United States of America

Grand Canyon University GCU Financial Aid holding Phoenix Arizona

*Consumer Comment: possible solution

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Grand Canyon University are the greatest BS artist i have ever met.  I have been attending this school since 2009 and I have had trouble with the financial end of it every year. My last Classes began April 26 2010. I have submitted all my verification paperwork multiple times (for which i have to do every year) and each time i call I get a new representative with no information or the same it should be done in a week lies. I have yet to recieve my refund check which i need to get things like books for the class. My first class was an ebook so i didnt sweat it. Now I am in the 4th week of my second class and have no materials. They have already recieved the funds and according to my lender I am already incurring finance charges on the money as well.

They have also not reported to student clearing house so noe more money I dont have while going to school and holding down a full time job is going to keep previous student loans off my credit report.

I am so disgusted with the entire process but like many others I am in so deep now i might as well finish my education. And when I attempted to leave the school they had already enrolled me into a class that I ended up having to pay for though i never attended plus a thirty dollar drop fee.

I am posting here because while reading other post i noticed that miracuously though you can get no help when you call the finance office(as i do several times a week for the last three months) it seems that a few representatives from GCU are reading these posts and are now ready to help.

I dont want special treatment I just want the money i am already paying for.

This report was posted on Ripoff Report on 07/11/2010 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/grand-canyon-university/phoenix-arizona-85017/grand-canyon-university-gcu-financial-aid-holding-phoenix-arizona-622245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

possible solution

AUTHOR: sam390 - (United States of America)

POSTED: Saturday, September 18, 2010

File a complaint with the PPSE in Phoenix, Arizona. There you can e-mail a complaint and they will answer fairly quickly. I had my aid issues fixed through them within a week this semester. Of course that was after 12 weeks of attempting it on my own.

Hope this helps. The PPSE seems to be one of the few people they respond to, perhaps because the people in charge now have been fined before by the state dept of ed when they worked for UOP.

 

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